Senior Business Analyst Services

Schneider Electric; Raleigh (NC); Sur place; USD 102 000 - 152 000; Plein temps

Résumé du poste

Schneider Electric in the United States is seeking a Services Business Analyst to drive the NAM transformation program through data analysis, requirements gathering, and collaboration with cross-functional teams. You will lead agile activities, translate business needs into digital solutions, and support change management to maximize adoption and value across the organization.

You will partner with stakeholders to define strategies, manage risks, and deliver measurable business outcomes in a

Qualifications

• Strong commercial experience in Services business processes and systems (BFS and SMS).
• Hands-on experience with SAP and using business systems to support or transform operations.
• Knowledge of the Services industry, its business models and offerings.
• Experience leading large, complex projects with measurable outcomes.

Responsabilités

• Identify, document, and communicate business processes and requirements across cross-functional teams.
• Lead SAFe/Agile development processes to align and deploy requirements.
• Collaborate with users and stakeholders to define and prioritize requirements, ensuring alignment with PMI & CPP.
• Define requirements and validate digital solutions that align with business strategies, standards and policies.
• Coordinate and lead user acceptance testing with the business and end users.
• Identify key user business transformations and drive adoption.
• Present progress, risks, and recommendations to stakeholders and steering committees.
• Partner with Change Management Organization to define strategies to drive transformation.

Connaissances

SAFe/Agile

Requirements gathering

Stakeholder alignment

Transformation leadership

Business analysis

Change management

Communication

SAP

Salesforce

Outils

SAP

Salesforce

Description du poste

We’re looking for a passionate Services Business Analyst to join the Titan Transformation Program. The Business Analyst drives business transformation and continuous process improvement efforts through research, data analysis, and problem solving. The Business Analyst leads customer and business requirement gathering necessary to provided and deliver customer and business value. The Business Analyst not only works closely with team members to translates key business requirement into digital solutions that support standard business processes, but also acts as a transformation leader supporting change management initiatives. As a Services Business Analyst you will be part of an elite team of people that is leading the digital transformation within Schneider Electric’s North America Market (NAM).

What You'll Be Doing

• Work in a cross functional environment with various business groups, IT,and end users to identify, document, and communicate business processes and business requirements
• Take a leadership position in the SAFe/Agile development process to ensure alignment, integration, and deployment of customer/business requirements
• Collaborating with users and stakeholders to define and prioritize business requirements, ensuring alignment with Project Management Institute (PMI) & Customer Project Process (CPP)
• Works with other team members to define requirements and validate digital solutions that align with business strategies, standards and policies
• Coordinate and leads user acceptance tests with the business and end users
• Identifies key user business transformations
• Champions transformation and drive adoption with end users, surfacing issues and concerns from the business community
• Identifying business value and linking to associated solution deployments
• Prepare and present progress, risks, and recommendations to stakeholders and steering committees
• Partner with Change Management Organization and Business Stakeholders to define strategies to drive and champion transformation

What You Birng

• Strong commercial experience and a solid understanding of Services business processes and systems, including BFS and SMS.
• Hands-on experience working with SAP and using business systems to support, improve or transform operational processes.
• Strong knowledge of the Services industry, its business models and related products.
• Demonstrated experience leading large, complex projects involving multiple business activities, regions and external partners or suppliers, with measurable business outcomes.
• A forward-thinking and innovative mindset, combined with the ability to analyze, design and improve business processes.
• Strong leadership and communication skills, with a proven ability to build alignment, influence stakeholders and facilitate effective decision-making.
• The ability to translate business needs and value into clear, actionable user stories and acceptance criteria, with strong organizational skills and attention to detail.
• A high level of ownership, sound judgment and the confidence to work independently while knowing when collaboration is needed.
• The ability to work effectively across functional teams, clarify requirements and help resolve challenges or dependencies quickly.
• A results-oriented mindset, with the agility and sense of urgency needed to support both individual and team commitments.
• Flexibility to collaborate across regions and adjust your schedule when specific business needs require it.

You might also have

• Experience supporting Secure Power, Digital Buildings, ASCO or Digital Power businesses.
• Experience working with teams, customers or business operations in Mexico.
• Experience with Salesforce or other digital platforms and business systems.

We recognize that skills and competencies can be developed through a variety of experiences, both professional and personal. Even if you don’t meet every single requirement listed, we still encourage you to apply. Your unique background and perspective could be exactly what we’re looking for.

This job posting represents an active opportunity within our team. All applications are reviewed directly by our recruitment professionals, and no AI is used in the screening or selection process.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career? We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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