Senior Business Analyst Services

Schneider Electric; Nashville (TN); On-site; USD 102,000 - 152,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid time off

Flexible work arrangements

Family leave

Well-being programs

401(k) with match

Job summary

Schneider Electric is seeking a Services Business Analyst to drive transformation within the North America Market. You will lead requirements, coordinate testing, and champion adoption across teams, translating business needs into actionable digital solutions and user stories.

The role emphasizes cross-functional collaboration, change management, and measurable business outcomes across regions, with a strong focus on the Services portfolio and digital platforms.

Qualifications

• Extensive experience transforming services business processes.
• Ability to translate business needs into user stories and acceptance criteria.
• Proven leadership in large, cross-functional projects.
• Experience with change management and adoption.

Responsibilities

• Work in a cross functional environment with various business groups, IT, and end users to identify, document, and communicate business processes and business requirements.
• Take a leadership position in the SAFe/Agile development process to ensure alignment, integration, and deployment of customer/business requirements.
• Collaborating with users and stakeholders to define and prioritize business requirements, ensuring alignment with PMI & CPP.
• Define requirements and validate digital solutions that align with business strategies, standards and policies.
• Coordinate and lead user acceptance tests with the business and end users.
• Identify key user business transformations.
• Champion transformation and drive adoption with end users, surfacing issues and concerns from the business community.
• Identify business value and link to related solution deployments.
• Prepare and present progress, risks, and recommendations to stakeholders and steering committees.
• Partner with Change Management Organization and Business Stakeholders to define strategies to drive transformation.

Skills

Commercial experience

SAP experience

Services industry knowledge

Project leadership

Change management

Tools

SAP

Job description

We’re looking for a passionate Services Business Analyst to join the Titan Transformation Program. The Business Analyst drives business transformation and continuous process improvement efforts through research, data analysis, and problem solving. The Business Analyst leads customer and business requirement gathering necessary to provided and deliver customer and business value. The Business Analyst not only works closely with team members to translates key business requirement into digital solutions that support standard business processes, but also acts as a transformation leader supporting change management initiatives. As a Services Business Analyst you will be part of an elite team of people that is leading the digital transformation within Schneider Electric’s North America Market (NAM).

What you'll be doing

• Work in a cross functional environment with various business groups, IT,and end users to identify, document, and communicate business processes and business requirements
• Take a leadership position in the SAFe/Agile development process to ensure alignment, integration, and deployment of customer/business requirements
• Collaborating with users and stakeholders to define and prioritize business requirements, ensuring alignment with Project Management Institute (PMI) & Customer Project Process (CPP)
• Works with other team members to define requirements and validate digital solutions that align with business strategies, standards and policies
• Coordinate and leads user acceptance tests with the business and end users
• Identifies key user business transformations
• Champions transformation and drive adoption with end users, surfacing issues and concerns from the business community
• Identifying business value and linking to associated solution deployments
• Prepare and present progress, risks, and recommendations to stakeholders and steering committees
• Partner with Change Management Organization and Business Stakeholders to define strategies to drive and champion transformation

What you birng

• Strong commercial experience and a solid understanding of Services business processes and systems, including BFS and SMS.
• Hands-on experience working with SAP and using business systems to support, improve or transform operational processes.
• Strong knowledge of the Services industry, its business models and related products.
• Demonstrated experience leading large, complex projects involving multiple business activities, regions and external partners or suppliers, with measurable business outcomes.
• A forward-thinking and innovative mindset, combined with the ability to analyze, design and improve business processes.
• Strong leadership and communication skills, with a proven ability to build alignment, influence stakeholders and facilitate effective decision-making.
• The ability to translate business needs and value into clear, actionable user stories and acceptance criteria, with strong organizational skills and attention to detail.
• A high level of ownership, sound judgment and the confidence to work independently while knowing when collaboration is needed.
• The ability to work effectively across functional teams, clarify requirements and help resolve challenges or dependencies quickly.
• A results-oriented mindset, with the agility and sense of urgency needed to support both individual and team commitments.
• Flexibility to collaborate across regions and adjust your schedule when specific business needs require it.

You might also have

• Experience supporting Secure Power, Digital Buildings, ASCO or Digital Power businesses.
• Experience working with teams, customers or business operations in Mexico.
• Experience with Salesforce or other digital platforms and business systems.

We recognize that skills and competencies can be developed through a variety of experiences, both professional and personal. Even if you don’t meet every single requirement listed, we still encourage you to apply. Your unique background and perspective could be exactly what we’re looking for.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Benefits

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
• Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.