Senior Business Analyst & Resource Manager — Remote

Gainwell Technologies

California (MO)

On-site

USD 74,000 - 106,000

Full time

6 days ago
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Benefits offered by this job

401(k) employer match
Health benefits
Generous vacation policy
Educational assistance

Job summary

Gainwell Technologies in California is seeking a Senior Business Analyst - Resource Manager to help drive workforce planning and cost alignment. You will shape staffing, data governance, and reporting to leaders, while partnering with finance and talent acquisition to secure needed resources.

This remote role offers flexibility, development opportunities, and a commitment to work-life balance. As part of a healthcare technology group, you’ll influence staffing strategies, deliver timely

Qualifications

  • Bachelor's degree or equivalent with relevant experience in related fields.
  • Six+ years in workforce planning, contact center ops, or HR.
  • Strong relationship management with vendors and internal teams.
  • Budgeting, control methods, and project management knowledge.
  • Ability to translate program objectives into milestones.

Responsibilities

  • Ensure adherence to workforce planning processes, timelines, and governance.
  • Maintain data integrity across workforce planning systems and reporting.
  • Partner with Finance to update monthly labor forecast.
  • Engage Talent Acquisition and vendors to staff open positions.

Skills

Workforce planning
Vendor relations
Budgeting
Project management

Education

Bachelor's degree

Tools

Excel
Reporting tools
Project management software

Job description

Gainwell Technologies in California is seeking a Senior Business Analyst - Resource Manager to help drive workforce planning and cost alignment. You will shape staffing, data governance, and reporting to leaders, while partnering with finance and talent acquisition to secure needed resources.

This remote role offers flexibility, development opportunities, and a commitment to work-life balance. As part of a healthcare technology group, you’ll influence staffing strategies, deliver timely

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