Senior Business Analyst - Remote Identity Services

Motion Recruitment; United States; Remote; USD 85,000 - 105,000; Full time

Job summary

A major software company is seeking a Senior Business Analyst who will focus on implementing innovative access solutions and managing customer access requirements. This remote position requires candidates to have 5+ years of technical business analysis experience. Responsibilities include onboarding clients, providing training, and leading initiatives for service quality improvements. The ideal candidate will possess strong communication skills and organizational abilities.

Qualifications

• 5+ years experience in technical business analysis is required.
• Strong verbal and written communication skills are needed.
• Ability to manage projects of various sizes and complexities.

Responsibilities

• Own the analysis and implementation of customer access requirements.
• Successfully implement processes and communicate through documentation.
• On-board customers and support the rollout process.

Skills

Technical business analysis

Strong communication skills

Project planning

Change management

Customer service

Education

BS Engineering/Computer Science or equivalent

Job description

A major software company is seeking a Senior Business Analyst who will focus on implementing innovative access solutions and managing customer access requirements. This remote position requires candidates to have 5+ years of technical business analysis experience. Responsibilities include onboarding clients, providing training, and leading initiatives for service quality improvements. The ideal candidate will possess strong communication skills and organizational abilities.