Senior Business Analyst – Process Improvement & Analytics

Johnson Service Group, Inc.; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k)

Weekly pay

Job summary

Johnson Service Group (JSG) is seeking an experienced Business Analyst for a contract assignment in Atlanta, GA. The role emphasizes process improvement, stakeholder liaison, and data analytics to drive KPIs and financial insights.

You will work with cross-functional teams, maintain project documentation, and ensure effective communication across departments. Candidates should have 10–15 years of BA experience and strong analytical skills.

Qualifications

• Minimum 10 years of business analysis experience.
• Experience with data analytics and KPI reporting.
• Ability to liaise between departments and manage stakeholders.

Responsibilities

• Idea generation, development and implementation.
• Modify business processes for other departments.
• Detail processes to assess effectiveness and identify improvements.
• Identify and communicate with key stakeholders.
• Gather and analyze data, KPIs and financial reports.
• Liaise between departments and groups.
• Assess options for process improvement and model processes.
• Maintain documentation for projects and operations.
• Collaborate with project managers and cross-functional teams.
• Role may require bending, lifting, climbing, or walking as needed.

Skills

Data analytics

KPI analysis

Stakeholder management

Process modeling

Cross-functional teamwork

Documentation

Job description

Johnson Service Group (JSG) is seeking an experienced Business Analyst for a contract assignment in Atlanta, GA. The role emphasizes process improvement, stakeholder liaison, and data analytics to drive KPIs and financial insights.

You will work with cross-functional teams, maintain project documentation, and ensure effective communication across departments. Candidates should have 10–15 years of BA experience and strong analytical skills.