Senior Business Analyst – Pharma IT & Veeva CRM

Katalyst CRO; Cambridge (MA); On-site; USD 90,000 - 140,000; Full time

Job summary

Katalyst CRO is seeking a Senior Business Analyst to bridge business stakeholders and Commercial IT teams, driving requirements, design, and migrations. The role centers on delivering scalable CRM solutions and coordinating multiple initiatives in a fast-paced pharma environment.

You will leverage Veeva CRM, Align, and PromoMats while partnering with business units at all levels to ensure timely, compliant deployments and continuous improvement.

Qualifications

• Senior-level experience as a Business Analyst in Pharma/Life Sciences.
• Strong understanding of the Commercial IT landscape and supporting systems.
• Hands-on experience with Veeva CRM; experience with Veeva Align and Veeva PromoMats preferred.
• Proven ability to engage with stakeholders at all levels.
• Collaborative team player in fast-paced, cross-functional environments.

Responsibilities

• Partner with Commercial and IT stakeholders to elicit, clarify, and document business requirements across the Commercial IT ecosystem.
• Translate complex business needs into actionable functional specifications, user stories, and solution designs.
• Support product launch initiatives by coordinating requirements and aligning cross-functional teams on priorities and timelines.
• Drive system refresh and upgrade projects, including planning and preparation for the migration to Veeva Vault CRM.
• Build strong, trust-based relationships with business teams through proactive engagement, collaboration, and clear communication.
• Leverage Veeva CRM, Veeva Align, and Veeva PromoMats to deliver scalable, compliant solutions that meet commercial objectives.
• Identify gaps, challenge assumptions, and recommend improvements that align technology solutions with evolving business goals.

Skills

Business analysis

Requirements elicitation

Stakeholder management

Cross-functional collaboration

Tools

Veeva CRM

Veeva Align

Veeva PromoMats

Job description

Katalyst CRO is seeking a Senior Business Analyst to bridge business stakeholders and Commercial IT teams, driving requirements, design, and migrations. The role centers on delivering scalable CRM solutions and coordinating multiple initiatives in a fast-paced pharma environment.

You will leverage Veeva CRM, Align, and PromoMats while partnering with business units at all levels to ensure timely, compliant deployments and continuous improvement.