Business Analyst

Katalyst CRO; Cambridge (MA); On-site; USD 90,000 - 140,000; Full time

Job summary

Katalyst CRO is seeking a Senior Business Analyst to bridge business stakeholders and Commercial IT teams, driving requirements, design, and migrations. The role centers on delivering scalable CRM solutions and coordinating multiple initiatives in a fast-paced pharma environment.

You will leverage Veeva CRM, Align, and PromoMats while partnering with business units at all levels to ensure timely, compliant deployments and continuous improvement.

Qualifications

• Senior-level experience as a Business Analyst in Pharma/Life Sciences.
• Strong understanding of the Commercial IT landscape and supporting systems.
• Hands-on experience with Veeva CRM; experience with Veeva Align and Veeva PromoMats preferred.
• Proven ability to engage with stakeholders at all levels.
• Collaborative team player in fast-paced, cross-functional environments.

Responsibilities

• Partner with Commercial and IT stakeholders to elicit, clarify, and document business requirements across the Commercial IT ecosystem.
• Translate complex business needs into actionable functional specifications, user stories, and solution designs.
• Support product launch initiatives by coordinating requirements and aligning cross-functional teams on priorities and timelines.
• Drive system refresh and upgrade projects, including planning and preparation for the migration to Veeva Vault CRM.
• Build strong, trust-based relationships with business teams through proactive engagement, collaboration, and clear communication.
• Leverage Veeva CRM, Veeva Align, and Veeva PromoMats to deliver scalable, compliant solutions that meet commercial objectives.
• Identify gaps, challenge assumptions, and recommend improvements that align technology solutions with evolving business goals.

Skills

Business analysis

Requirements elicitation

Stakeholder management

Cross-functional collaboration

Tools

Veeva CRM

Veeva Align

Veeva PromoMats

Job description

Job Description

Senior Business Analyst to embed within the Commercial IT organization, serving as the critical link between business stakeholders and technology teams. The Senior Business Analyst will drive requirements gathering, solution design, and implementation across a portfolio of high-impact initiatives including multiple launches, system refreshes and upgrades, and an upcoming migration

Responsibilities

• Partner with Commercial and IT stakeholders to elicit, clarify, and document business requirements across the Commercial IT ecosystem.
• Translate complex business needs into actionable functional specifications, user stories, and solution designs.
• Support product launch initiatives by coordinating requirements and aligning cross-functional teams on priorities and timelines.
• Drive system refresh and upgrade projects, including planning and preparation for the migration to Veeva Vault CRM.
• Build strong, trust-based relationships with business teams through proactive engagement, collaboration, and clear communication.
• Leverage Veeva CRM, Veeva Align, and Veeva PromoMats to deliver scalable, compliant solutions that meet commercial objectives.
• Identify gaps, challenge assumptions, and recommend improvements that align technology solutions with evolving business goals.

Requirements

• Senior-level experience as a Business Analyst within the Pharma/Life Sciences industry.
• Strong understanding of the Commercial IT landscape, platforms, and supporting systems.
• Hands-on experience with Veeva CRM (required).
• Experience with Veeva Align and Veeva PromoMats (strongly preferred).
• Proven ability to engage and collaborate with business stakeholders at all levels.
• Collaborative team player who thrives in fast-paced, cross-functional environments.