Senior Business Analyst, Master Data Office

Ross Stores

New York (NY)

On-site

USD 100,000 - 115,000

Full time

9 days ago

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Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off (PTO)

Stock purchase plan

Wellness programs

Charitable donations matched

Job summary

Ross Stores is seeking a Senior Business Analyst to join the Master Data Office. You will identify opportunities for improvements, support governance, and drive data initiatives across vendor, product, and item domains.

You will manage requests, document processes, and collaborate with business units and IT, delivering timely insights and ensuring adherence to data governance standards across the organization.

Qualifications

5+ years of experience as a Business Analyst, preferably in Retail or IT, with strong process, data, and systems understanding.
Prior Data Governance and Administration experience or exposure preferred.
Thorough knowledge of business process documentation that includes Merchandising, IT or Finance workflows, processes and requirements.
Ability to work with both business (non-technical) and IT (technical) with ability to communicate/translate requirements between all parties.
Strong understanding of productivity suite software (i.e. Microsoft Office).

Responsibilities

Serve as point of contact for multiple business departments, address regular requests, and troubleshoot issues.
Analyze data to provide insights and improve business visibility.
Partner with cross-functional teams to drive governance and data initiatives.
Document governance processes and establish reporting structures for Master Data.
Manage workflow and requests in Master Data Management tools and ensure governance compliance.

Skills

Analytical skills

Communication skills

Stakeholder management

Adaptability

Problem solving

Education

Bachelor's degree in Business/ Economics/ IT

Tools

Microsoft Office

Job description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

Success. Our winning team pursues excellence while learning and evolving

Career growth. We develop industry leading talent because Ross grows when our people grow

Teamwork. We work together to solve the hard problems and find the right solution

Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

About this opportunity...

The Master Data Office is an enterprise team at Ross defining how data can better serve the business. The Senior Business Analyst will identify key opportunities for improvements and contribute to critical operational/process improvements or projects.

This role will support the MDO vision to be the central point of contact for all master data needs within a certain data domain (i.e. Vendor/Supplier, Product Hierarchy or Item). They will ensure that all requests are prioritized, addressed and resolved in a timely manner.

The Senior Business Analyst may represent the team in meetings with executives or key business partners. They will be able to independently work, managing deliverables and expectations.

The base salary range for this role is $99,900 - $115,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

What you will do and what you will learn...

Point of Contact for Business

As point of contact for multiple business departments across the organization, the Senior Business Analyst will be playing an important role to support multiple business units, address regular requests, and troubleshoot issues

Analyze data to troubleshoot or provide data insights and business visibility

Ability to partner with cross functional teams

Documentation

Ensure that existing governance and process documents are up to date based on changes in requirements or business needs

Develop foundational domain specific operational processes and reporting structures related to Master Data Management

Request Management

Manage workflow and requests in a Master Data Management Tool. Execute on all (change) requests from business effectively to ensure that they are implemented according to set data governance standards and processes

Process Improvement/Projects

Identify and provide solutions on ways to service the business better

Play a role on enterprise-wide initiatives involving Master Data across the organization

Compliance and Adoption

Promote adoption of data governance processes by establishing clear understanding (e.g. conducting periodic refresher workshops), and improving the MDO governance processes based on ever changing needs of the business and other partners. Provide Manager with solutions or best practices.

Verify all Master Data Management processes around data governance are followed

Play an integral role in escalating requests that do not comply with the governance set by MDM

Build deep content knowledge around how the business end-users use this foundational data to run the business

Mentorship

Work and partner with Business Analyst on complex challenges as they arise

What you need to be successful...

Bachelor's Degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma

5+ years of experience as a Business Analyst, (preferably in Retail or in an IT field), with strong process, data, and systems understanding

Prior Data Governance and Administration experience or exposure preferred

Thorough knowledge of business process documentation that includes prior experience with documenting Merchandising, IT or Finance workflows, processes and requirements

Ability to work with both business (non-technical) and IT (technical) with ability to communicate/translate requirements easily and effectively between all parties

Strong understanding of productivity suite software (i.e. Microsoft Office)

Ability to understand and apply instructions or suggest alternate proven methods to move projects or requests forward

Strong analytical skills

Ability to follow established practices, policies and procedures

Strong communication skills

Ability to build working relationships and bring about cooperation from leadership and working teams

Ability to adjust with changing work environments, priorities and goals

Perks and Benefits of joining our team...

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate: