Senior Analyst, Business Intelligence

Ross Stores; Dublin (CA); Hybrid; USD 81,000 - 121,800; Full time

Job summary

Ross Stores, a Fortune 500 off-price retailer with over 2,200 stores, seeks a Senior Analyst, Business Intelligence to drive critical analyses for Stores and dd's Discounts, leading to insight and actions that improve business performance. You will process large data, reveal store performance trends, and summarize results for Stores Leadership and Senior Executives.

Reporting to the Director of Business Intelligence, you will perform recurring and ad-hoc analyses, partner across functions, and

Qualifications

• Bachelor's degree with strong academic performance in an analytical field.
• Minimum 3+ years of experience as an analyst.
• Ability to communicate analytics to senior executives in writing and verbally.
• Strong quantitative skills and ability to connect data relationships.
• Proficiency with SQL, R or Python, and data visualization tools.

Responsibilities

• Design and conduct financial and operational analyses to understand drivers of performance and identify root causes.
• Analyze metrics such as store fixture capacity and impact of initiatives across the year.
• Develop fact-based recommendations to improve performance and partner with stakeholders.
• Build and improve business intelligence processes, dashboards, metrics, and insights for actionable data.
• Support data preparation, warehousing, data flow, reporting integrity, and predictive analytics.
• Manage projects end-to-end and present findings and recommendations to leadership.

Skills

Verbal communication

Written communication

Analytical thinking

Data-driven problem solving

Cross-functional collaboration

Project management

Stakeholder management

SQL

R

Python

Tableau

Power BI

Excel

Education

Bachelor's degree in analytics/finance/economics/accounting

Tools

SQL

R

Python

Tableau

Power BI

Excel

Job description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The Senior Analyst, Business Intelligence will conduct critical strategic analysis for the Stores teams at Ross and dd's Discounts, leading to insight and actions that improve business performance. This position will report to the Director of Business Intelligence and will interact with VP+ stakeholders and Stores Leadership. The candidate will utilize their training in analytics to accurately and efficiently process large amounts of data, revealing store performance trends and identifying root causes. They summarize results into clear written communications for Stores Leadership and Senior Executives. These reporting and analysis responsibilities are a mix of recurring (weekly, monthly, quarterly) and ad‑hoc activities, depending on business needs and priorities. The position will require the Manager to establish cross‑functional partnerships across all facets of the organization (both Field and Corporate).

The base salary range for this role is $81,000 - $121,800. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS

• Design and conduct financial and operational analyses to understand drivers of performance and identify root causes of changes in performance trends.
• Examples include analysis of operational metrics such as store fixture capacity across the year, impact from strategic initiatives, etc.
• Proactively identify opportunities and execute analysis to develop tangible and fact‑based recommendations to improve performance.
• Partner with key stakeholders to build and continuously improve business intelligence processes, tools, dashboards, metrics, and insights to provide the business with access to actionable data.
• Support operational and technical responsibilities that include data preparation, data warehousing, data flow, reporting integrity and accuracy, predictive analytics, data exploration, and socialization.
• Manage projects from end to end, including work plan creation, coordination with other functions in the organization, and support materials development and verbal communication/presentation of findings and recommendations.

COMPETENCIES

• Communicates Effectively
• Ensures Accountability & Execution
• Organizational Agility
• Manages Conflict
• Collaboration
• Business Acumen
• Leading by Example
• Plans, Aligns & Prioritizes

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED

• Bachelor's degree required with demonstrated superior college performance (preferably in an analytical field such as Finance, Economics, Accounting, etc.)
• Minimum of 3+ years of work experience in an analyst role is required.
• Strong verbal and written communication skills and the ability to interact professionally with a diverse group – including Senior Executives, managers, and subject matter experts within and outside the department – and the ability to explain analytical methodology and results to non-technical audiences. Must be able to clearly communicate results and implications of analysis in both verbal and written (PowerPoint) forms.
• Outstanding analytical ability – must have a data driven approach to solving problems. Requires very strong quantitative skills, a good sense of how to dissect problems and a strong ability to "connect the dots" – e.g., understand how pieces of data interact with each other or how one finding should inform the result of another analysis.
• Proficiency with statistical tools (e.g., SQL, R, Python), data visualization tools (e.g., Tableau, Power BI, Excel), and other statistical & reporting packages.
• Passionately analytical and innately curious creative thinker. Must have the drive and self‑motivation necessary to be part of managing in a fast‑paced, changing retail environment.
• Proven ability to develop and apply analytic solutions to solve business problems.
• Experience developing short- and long-term visions for solutions that have a significant business impact.
• Unquestionable personal and professional character and integrity – must be trustworthy with confidential information.

PHYSICAL REQUIREMENTS/ADA

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

SUPERVISORY RESPONSIBILITIES

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.