Senior Business Analyst – EV Charging Ecosystem

Pentangle Tech Services | P5 Group; Dearborn (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Pentangle Tech Services | P5 Group seeks a Business Systems Analyst to drive requirements for EV charging platform features, partner integrations, and roaming connectivity. You will be the domain expert on OCPP 1.6/2.0.1 and OCPI 2.1.1/2.2.x for CMS communications and roaming interoperability.

You will translate business needs into functional specs, API requirements, and workflow diagrams, coordinating with engineers, QA, and external partners throughout the SDLC.

Qualifications

• Experience documenting BRDs, FRDs and API specifications.
• Ability to translate business needs into functional specs, data models, and integration flows.
• Knowledge of EV charging standards (OCPP/OCPI) and roaming interoperability.
• Strong written and verbal communication for cross-functional teams.

Responsibilities

• Gather, analyze, and document requirements for EV charging platform features and partner integrations.
• Act as domain expert on OCPP and OCPI for CMS communication and roaming interoperability.
• Translate business needs into technical specifications and data exchange models for engineers.
• Lead requirement discovery sessions with CPOs, eMSPs, vendors, and payment providers.
• Collaborate with QA to define test scenarios and validate end-to-end integration.
• Support partner onboarding with integration playbooks and troubleshooting guides.
• Prioritize backlog with product managers and monitor evolving standards.

Skills

OCPP/OCPI knowledge

Charge point integration

BRD/FRD writing

REST/JSON APIs

Data flow/DI diagrams

Stakeholder management

Documentation & presentation

Education

Bachelor's in Engineering/CS/Business

Tools

Postman

JIRA/Confluence

Job description

• Gather, analyze, and document business and functional requirements for EV charging platform features, partner integrations, and roaming network connectivity.
• Act as the domain expert on OCPP (1.6/2.0.1) for charge point-to-CMS communication and OCPI (2.1.1/2.2/2.2.1) for CPO–eMSP roaming interoperability.
• Translate business needs into detailed functional specifications, API integration requirements, and process flows for engineering teams.
• Lead requirement discovery sessions with CPOs, eMSPs, hardware vendors, and payment providers to define integration scope and data exchange models.
• Analyze and document integration nuances such as tariff structures, session/CDR (Charge Detail Record) reconciliation, token authorization flows, real-time status/availability sync, remote start/stop commands, and firmware update handling.
• Identify edge cases in charger connectivity, offline/online transitions, smart charging profiles, load balancing, and error/fault code handling.
• Collaborate with QA to define test scenarios and validate protocol compliance and end-to-end integration behavior.
• Support partner onboarding by creating integration playbooks, data mapping documents, and troubleshooting guides.
• Work with product managers to prioritize backlog items based on business impact, regulatory requirements, and partner SLAs.
• Monitor evolving industry standards (OCPP 2.0.1, OCPI 2.2.1, ISO 15118, OpenADR) and assess their implications on the platform roadmap.
• Serve as a liaison between business stakeholders, external partners, and technical teams throughout the SDLC.

Required Skills & Experienc

• eStrong working knowledge of OCPP (charge point management, remote transactions, diagnostics, firmware management) and OCPI (locations, sessions, CDRs, tariffs, tokens, commands modules)
• .Proven experience working with or integrating Charge Point Operators (CPOs), e-Mobility Service Providers (eMSPs), or roaming hubs (e.g., Hubject, Gireve)
• .Understanding of EV charging hardware behavior (AC/DC chargers, connector types, smart charging, load management)
• .Experience writing detailed BRDs, FRDs, API specifications, and data flow/sequence diagrams
• .Familiarity with REST/JSON APIs, webhooks, and integration testing tools (Postman or similar)
• .Ability to read/interpret API documentation and work directly with engineers on integration edge cases
• .Strong stakeholder management skills — comfortable working with external partners, hardware vendors, and internal cross-functional teams
• .Excellent documentation, communication, and presentation skills

.
Preferred / Nice-to-Ha

• veExperience with ISO 15118 (Plug & Charge), OpenADR, or smart grid integration standard
• s.Exposure to payment gateway integrations (RFID, app-based, contactless) within charging session
• s.Background in energy, automotive, mobility, or IoT-based platform
• s.Certification or training in Business Analysis (CBAP, PMI-PBA) is a plu
• s.Experience with Agile/Scrum delivery frameworks and tools like JIRA/Confluenc

e.
Educat

• ionBachelor's degree in Engineering, Computer Science, Business, or related field (Master's preferred but not mandator