Senior Business Analyst: AI-Driven Process Optimization

Phaidon International; Dallas (TX); On-site; USD 85,000 - 130,000; Full time

Job summary

Phaidon International in the United States is seeking a proactive Senior Business Analyst to support technology transformation initiatives across the business.

You will partner with stakeholders to capture requirements, document current and future processes, and translate needs into technical specs for delivery teams and AI-enabled tools.

This role emphasizes automation, process simplification, and collaboration across multiple teams within a large organisation.

Qualifications

• 3–5 years of professional experience in a Senior/Business Analyst or similar role.
• Strong experience gathering and documenting business requirements.
• Experience analyzing processes, documenting workflows and improvements.
• Experience gathering requirements for front-end and back-end system changes.
• Experience delivering system implementations, enhancements, integrations or technology transformation projects.
• Experience using AI, automation, ML, GenAI or AI-enabled tools.
• Able to translate requirements for both business and technical teams.
• Experience in a structured organisation with governance and multiple stakeholders.

Responsibilities

• Work with stakeholders to understand business challenges, objectives and requirements.
• Gather, analyse and document clear business, functional and system requirements.
• Gather requirements for front-end and back-end system changes, working with business and technical teams.
• Analyse existing processes and identify opportunities for simplification, improvement and automation.
• Document current-state and future-state processes, workflows and system requirements.
• Translate business requirements into specifications, user stories and acceptance criteria for technical teams.
• Collaborate with developers, technology teams and third-party suppliers throughout delivery.
• Support the implementation of new systems, enhancements, integrations and automation.
• Engage with AI/genAI tools to identify practical opportunities in business processes.
• Facilitate workshops and stakeholder meetings; support testing and UAT.
• Assess impact of changes across processes, people, data and tech.
• Maintain traceable documentation and support continuous improvement.

Skills

Business Analysis

Requirements Gathering

Stakeholder Management

Process Improvement

Automation

AI/GenAI Experience

Documentation

Facilitation

Communication

Cross-functional Collaboration

Education

Bachelor's degree in Business or related field

Tools

CRM

ERP

API Integrations

AI Tools

Job description

Phaidon International in the United States is seeking a proactive Senior Business Analyst to support technology transformation initiatives across the business.

You will partner with stakeholders to capture requirements, document current and future processes, and translate needs into technical specs for delivery teams and AI-enabled tools.

This role emphasizes automation, process simplification, and collaboration across multiple teams within a large organisation.