Senior Business Analyst

VSP Vision Care; United States; Remote; USD 63,000 - 109,000; Full time

Job summary

An established industry player is seeking a Business Process Analyst to enhance operational efficiency through innovative process improvements. In this role, you will leverage your analytical skills to evaluate and refine business processes, ensuring alignment with strategic goals. Collaborating with cross-functional teams, you will lead initiatives that drive change and foster a culture of continuous improvement. If you are passionate about using data-driven insights to influence decision-making and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 4+ years of experience in data gathering and analytics.
• Proficient in financial analysis and business case preparation.
• Strong conflict management and communication skills.

Responsibilities

• Develop and implement business process improvements.
• Lead teams in evaluating business process changes.
• Provide post-implementation support and training.

Skills

Data gathering

Research & analytics

Problem identification

Financial analysis

Project planning

Business process analytics

Conflict management

Communication skills

Education

Bachelor’s Degree in Business Administration

Tools

Excel

Job description

Develop, research, test, and implement business process improvements, procedures, and system changes. Use independent judgment to gather and evaluate information to make recommendations for improvements to business processes or systems.

1. Develop alternative views and future business needs to assist management in making business changes to stay ahead of the competition.
2. Research the external market and internal business to find and leverage patterns and best practices to improve business processes.
3. Apply advanced analysis skills in the development of business process models, procedures, and systems.
4. Lead teams to continually look at process improvement strategies for business processes and systems.
5. Evaluate business process changes to identify and document business impacts and benefits at a corporate level.
6. Act as a subject matter expert to provide business requirements for process improvements and system enhancements.
7. Conduct effective interviews/research to determine and document stakeholders, business needs, and requirements.
8. Serve as a mentor for requirement methodology and analysis best practices.
9. Review technical design deliverables to ensure business objectives are reached.
10. Assist business stakeholders in designing user acceptance testing, defect reporting, and resolution, with the ability to lead others in these activities.
11. Identify training and development materials, communicate changes, manuals, etc.
12. Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management.
13. Develop presentations of materials, models, findings, plans, and/or conclusions.

Job Specifications

Typically has the following skills or abilities:

• Bachelor’s Degree in Business Administration or related field, or equivalent experience.
• 4+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations.
• 4+ years of experience with financial and risk analysis, making recommendations, and preparing business cases, including cost-benefit analysis.
• 4+ years of in-depth knowledge of project planning techniques and methodologies.
• 4+ years of experience with business process analytics using Excel, flowcharting, activity diagrams, and workflow models.
• Demonstrated ability to document, propose, negotiate, and present approaches and solutions.
• Ability to visualize and create plans for future business outcomes and changes.
• Thorough understanding of business implications, project interdependencies, and system interfaces.
• Strong conflict management skills.
• Proficient at facilitating meetings and negotiating across all levels of the organization.
• Ability to multitask and work in a team environment.
• Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization.
• Regularly exercise discretion and independent judgment in the performance of job duties.

Preferred Skills

• Experience in government market insurance operations.
• Understanding of CMS/state/health plan insurance compliance requirements.

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $63,000.00 - $108,675.00

VSP Vision is an equal opportunity employer and considers qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.