Senior Business Analyst

Moneycorp; Stamford (CT); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Private medical health insurance

Flexible working policy

Competitive salary up to $100k

Job summary

Moneycorp in Stamford, CT is seeking an experienced Senior Business Analyst to join the Transformation Office. You will support the delivery of strategic Payments and FX transformation programmes by bringing structure, pace and analytical rigour to complex cross-functional change.

You will translate business priorities into clear requirements, map processes, manage RAID and executive reporting, and collaborate with Product, Operations, Technology, Finance, Risk, Compliance and external partners.

Qualifications

• Strong business analysis experience across complex, multi-workstream transformation programmes.
• Agile delivery experience, including backlogs, epics, user stories and acceptance criteria.
• Proficient with data analysis, process mapping and operating-model impacts.
• Experience with SaaS/vendor delivery models and regulatory change in financial services.

Responsibilities

• Maintain view of transformation scope, priorities, dependencies, RAID and delivery milestones.
• Define requirements, process maps and governance artifacts for leadership review.
• Draft, review and maintain epics, user stories and acceptance criteria with sponsors.
• Deliver analysis, controls and reporting to Transformation Office standards.

Skills

Strong business analysis experience

Agile delivery

Excellent written & verbal comms

Structured problem solver

Process mapping & data analysis

Autonomous working

Education

Relevant business analysis qualification

Tools

Confluence

JIRA

AI tools (Copilot)

Job description

Who We Are

Moneycorppowers global payments for corporates,institutionsand high networth individuals, combining worldwide reach with localexpertise. With over 45 years of market experience, two banking licences and offices in 11 countries,our technologydelivers24/7 accessibility, while our people deliveraward-winning service. In 2024, we supported$1tn+of payment volume, reaching 190 countriesin130 currencies.Our32k+ corporateclientsbenefitfrom our regulatory resiliencewith63+permissions globally, access to major payment rails, and our proprietary technology.

Moneycorpis a place where energy, commitment, and collaboration are core to ourvalues of shared success.We’rerestless in our drive to surpass the expectations of ourcustomersand unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.

In North America, our offices are in Stamford, Orlando, Providence, and Toronto. We are licensed to operate in each US State, and in Canada at the Federal level we are registered with FINTRAC and at the Provincial level in Quebec.

Job Profile

We are looking for an experienced Senior Business Analyst to join Moneycorp’s Transformation Office. Reporting to the Transformation Lead, you will support the delivery of strategic Payments and FX transformation programmes by bringing structure, pace and analytical rigour to complex cross-functional change.

The role will help create the data, analysis and governance needed for evidence-based decisions across transformation priorities, including global platform change, US Bank alignment, operational efficiency, regulatory delivery and operating-model design.

Working closely with Product, Operations, Technology, Finance, Risk, Compliance, Architecture and external partners, you will translate business priorities into clear requirements, process maps, delivery artefacts and decision materials. You will support roadmap planning, dependency management, RAID, benefits tracking and executive reporting across the Transformation Office.

The Senior BA will lead discovery and requirements workshops, produce functional and non-functional specifications, define controls, document data and process impacts, and ensure requirements are traceable, testable and aligned to agreed outcomes.

Key Responsibilities

Business analysis

• Maintain a clear view of transformation scope, priorities, dependencies, RAID and delivery milestones
• Work closely with programme managers, Product, Technology, Operations, Finance, Risk, Compliance, Architecture and business stakeholders
• Apply consistent business analysis standards, ensuring requirements, assumptions, baselines and benefits are clearly documented
• Prepare structured analysis, options and recommendations to support leadership decisions and governance forums

Project scoping for IT development

• Work with stakeholders and third parties to define business processes, requirements, operating-model impacts and delivery scope
• Support business users and sponsors in assessing scope, benefits, risks, capacity impacts and delivery trade-offs
• Act as the link between delivery teams, vendors, Design Authority and business stakeholders to ensure joined-up decisions
• Manage and prioritise backlogs, user stories, defects and change requests, recommending practical actions where issues arise
• Identify, log and help resolve risks, issues, assumptions and dependencies, escalating items that require leadership decision
• Assess change requests and their impact on scope, cost, timeline, controls, vendors, operations and benefits

Business Requirements

• Draft, review and maintain business requirements, epics, user stories, acceptance criteria and supporting analysis
• Ensure requirements are agreed with business sponsors and remain traceable to outcomes, controls and benefits
• Follow the agreed sign-off and governance process, capturing decisions, assumptions, risks and exceptions
• Create and maintain project collateral, including process maps, requirement catalogues, decision logs and benefit assumptions

Delivery discipline

• Deliver agreed analysis, controls, requirements and reporting outputs to Transformation Office standards and timelines

Structured challenge

• Use structured questioning and evidence gathering to clarify ambiguity, test assumptions and identify practical options
• Pre-empt risks and stakeholder concerns by presenting balanced recommendations, impacts and mitigation options

Information management

• Maintain accurate outputs from workshops, meetings and governance forums, including decisions, actions, assumptions and next steps

Reporting

• Compile clear project, workstream and executive reporting covering progress, risks, issues, decisions, benefits and delivery confidence

Skills & Experience Required

Knowledge and Experience

• Strong business analysis experience across complex, multi-workstream transformation programmes
• Agile delivery experience, including backlogs, epics, user stories and acceptance criteria
• Strong understanding of IT systems, SaaS/vendor delivery models, data and integration dependencies
• Financial services experience, ideally in payments, FX, banking, regulatory change or transformation
• Experience with process mapping, data analysis, operating-model impacts, controls and benefits tracking
• Proficient with Confluence, JIRA, analytical tools and Copilot / AI-enabled ways of working
• ROI, benefits and value analysis, including baselines, assumptions and benefit ownership

Skills

• Able to map end-to-end processes, customer journeys, controls, data flows and operating-model impacts
• Excellent written and verbal communication skills, with the ability to produce concise executive-ready analysis
• Strong organisational skills, with the ability to manage multiple priorities, dependencies and stakeholders
• Comfortable working in a fast-moving, ambiguous and highly regulated transformation environment
• Able to build credibility with stakeholders at all levels, including senior leadership and Board-level audiences
• Structured problem solver with sound judgement, critical thinking and influencing skills
• Able to work autonomously and as part of a federated transformation team

Education

• Relevant business analysis, change, project delivery or Agile qualification preferred

Personal Attributes

• Collaborative, credible and able to build trust across functions
• Proactive, self-motivated and delivery focused
• Calm, professional and confident in ambiguous or pressurised situations
• Curious, analytical and comfortable challenging assumptions constructively

Languages

• English

Please note

This is a full-time, permanent position. The role is expected to be office-based in our Stamford office, however, we have a flexible working policy which enables you to work up to 2 days from home.

What you get in return

This role offers a competitive salary of up to $100,000 and discretionary bonus, plus a benefits package including private medical health insurance.

Diversity and Inclusion

We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through Employee Engagement initiatives and value champion networks. Like many of our peers, we recognize that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce. Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.