Senior Business Analyst

LauraMac, LLC; Denver (CO); On-site; USD 90,000 - 120,000; Full time

Job summary

LauraMac, LLC in Denver, CO seeks a Sr. Business Analyst to bridge clients, business teams, and the IT development group.

You will assess client needs, translate into LauraMac technology solutions, demonstrate functionality, troubleshoot, and draft comprehensive business requirements. You will collaborate with business leaders and users to improve processes and services, balancing ideas with technical feasibility and cost.

Qualifications

• 5+ years of mortgage industry experience.
• Ability to translate business needs into technical specifications.
• Excellent communication with technical and non-technical audiences.

Responsibilities

• Gather, analyze, and document business requirements.
• Translate requirements into technical specifications for IT teams.
• Serve as liaison between business stakeholders and technical teams.
• Communicate needs and solutions to non-technical and technical audiences.
• Manage expectations on deliverables and timelines.
• Support UAT and SDLC activities for system changes.

Skills

MS Office expert

Requirements gathering

Stakeholder communication

Analytical thinking

Education

College degree or equivalent

Tools

Confluence

Jira

Job description

Job Summary: We’re looking for aSr. Business Analystwho will play a pivotal role in the future of our company.The candidate will primarily be responsible for bridging the gap between the client, the business, and the IT development team. The candidate will need to assess clients’ needs and formulate solutions using the LauraMac technology. This will involve demonstrating product functionality, troubleshooting with clients, analyzing processes, recommending best practices and creating business requirements.

The business analyst will engage with business leaders and users to understand how changes to process, products, services, and software can improve efficiencies and add value. The candidate must articulate ideas but also balance them against what is technologically feasible and financially and functionally reasonable.

The candidate will interact with multiple stakeholders including clients, business leaders and the technology team to achieve success.

Responsibilities:

Requirements Gathering:

• Collaborate with business stakeholders to gather, analyze, and document business requirements.
• Translate business requirements into technical specifications for IT teams.

Stakeholder Communication:

• Serve as a liaison between business stakeholders and technical teams.
• Effectively communicate business needs and technical solutions to both non-technical and technical audiences.
• Manage expectations and ensure alignment on project deliverables and timelines.
• Work with the engineering team by answering questions and clarifying requirements.

Solution Implementation:

• Collaborate with IT teams to design and implement business solutions, ensuring alignment with business objectives.
• Manage the user acceptance testing(UAT) stage of the software development lifecycle(SDLC) of system changes.
• Ensure proper training and support for end-users during and after software solution implementation.

Change Management:

• Support change management initiatives related to process or system changes.
• Support client creation of realistic end-to-end(E2E) business use cases for UAT testing.
• Create training materials, conduct training sessions, and ensure smooth transitions for teams and departments.

Implementation Management Support:

• Participate in client calls to document business requirements, preview solution designs, demonstrate developed solution functionality.
• Work with clients to optimize the use of the LauraMac platform in their operations.
• Advocate for clients to improve the LauraMac technology by studying current practices and designing modifications and/or enhancements.
• Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats.
• Assist in managing project scope, timelines, and budgets.
• Other duties as assigned by manager

Knowledge &Skills:

• Ability to articulate client business and technology problems, collect data, establish facts, and draw valid conclusions.
• Strong problem-solving and critical thinking abilities to analyze complex business situations and find optimal solutions.
• Required: expert level on Microsoft office applications (Word, Excel, PowerPoint).
• Preferred: experience with highly configurable software applications
• Preferred: familiar with Atlassian suite (Confluence, Jira)
• Outstanding oral and written communication skills.

Experience:

• College degree or equivalent work experience
• Work Experience:
  • Business Analysis - 5+ years of related experience in the mortgage business
• Mortgage experience with subject matter expertise preferred in any of the following areas:
  • third party due diligence,
  • secondary marketing / mortgage trading or correspondent operations
  • servicing boarding
  • document recognition and data extraction
• This position is located in Denver, CO

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This employer may use artificial intelligence and algorithmic tools to review resumes and support initial applicant assessments. While these tools enhance efficiency, they are monitored by our team to promote fair and unbiased decision-making—and we uphold all applicable federal and state anti-discrimination laws (including TitleVII and the ADA). Where required by law, we provide this notice in accordance with applicable regulations.

If you prefer not to have your application evaluated using AI, you may request an alternative review process in writing by contacting [e-mail] . We will make reasonable efforts to accommodate such requests in accordance with applicable laws. Note, if you submit your application through an automated portal or process, we cannot guarantee AI will not be used as part of the process.