Mortgage/Home Lending Business Analyst

Consulting Solutions; Pittsburgh (Allegheny County); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Consulting Solutions in Pittsburgh, PA, is seeking a Business Systems Analyst to support Home Lending technology, including Empower and LOS. The role concentrates on requirements, testing, system releases and process improvement, helping align business needs with technology delivery.

You will gather requirements, write user stories and acceptance criteria, review vendor releases, develop and execute test cases, and collaborate with technology teams, vendors and stakeholders.

Qualifications

• Experience in business analysis including requirements gathering and writing user stories.
• Proficient in testing and QA activities.
• Strong analytical and communication skills; proficient in Excel.

Responsibilities

• Gather requirements; create user stories and acceptance criteria
• Review system/vendor releases and assess impacts
• Develop and execute test cases and regression testing
• Facilitate stakeholder meetings and requirements sessions
• Document processes and identify improvement opportunities
• Partner with technology teams, vendors, and business stakeholders
• Use Copilot/AI and automation to improve efficiency

Skills

Business analysis

Requirements gathering

User stories

Acceptance criteria

Testing

Analytical thinking

Communication

AI automation knowledge

Tools

Excel

Power Automate

Power BI

SQL

Microsoft Copilot

Job description

Locations: Pittsburgh, PA | Strongsville, OH | Birmingham, AL | Farmers Branch, TX | Phoenix, AZ

Contract: 120 days + potential extension/right-to-hire

Schedule: M–F, 8 AM–5 PM EST

Remote during contract; must person must be be near a hub and open to onsite work if converted to a full-time employee

Role

Seeking a Business Systems Analyst to support Home Lending technology, including Empower and Loan Origination Systems (LOS). The role focuses on requirements, testing, system releases, and process improvement.

Key Responsibilities

• Gather requirements; create user stories and acceptance criteria
• Review system/vendor releases and assess impacts
• Develop and execute test cases and regression testing
• Facilitate stakeholder meetings and requirements sessions
• Document processes and identify improvement opportunities
• Partner with technology teams, vendors, and business stakeholders
• Use Copilot/AI and automation to improve efficiency

Must-Haves

• Business Analysis experience
• Requirements gathering, user stories & acceptance criteria
• Software testing
• Strong analytical and communication skills
• Excel
• Experience with Microsoft Copilot/AI or automation

Preferred

• Mortgage/Home Lending experience
• LOS/Empower/Encompass
• Power Automate, Power BI, or SQL

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: [e-mail]