Senior Business Analyst

TCC Solutions; Baltimore (MD); Hybrid; USD 90,000 - 120,000; Full time

Job summary

TCC Solutions is seeking a Senior Business Analyst to assess, develop, enhance, and implement technology solutions for Public Safety systems and processes. The role focuses on requirements validation, solution evaluation, vendor coordination, and successful implementation of a new Jail Management System replacement in Baltimore County, Towson, MD.

The position supports hybrid work with 40% remote and 60% onsite engagement, collaborating with county stakeholders, SMEs, technology teams, and

Qualifications

• Bachelor's degree in Business, Computer Science or related field.
• Five years’ experience in systems analysis, change management analysis, project management, program analysis.
• Demonstrated experience in public safety implementations and post-production environment as a primary technical resource.
• Knowledge of planning, developing, implementing, and maintaining computer information systems.
• Knowledge of processes, methods and techniques utilized to analyze and evaluate business operations.
• Skilled in analyzing and evaluating administrative processes for automation.
• Ability to assist in the analysis and evaluation of the feasibility and suitability of information technology projects.
• Ability to establish and maintain effective working relationships.
• Excellent oral and written communication skills with internal and external clients and vendors.
• Strong analytical and problem-solving skills.
• Ability to work in a team environment; establishing and maintaining strong professional relationships.
• Maintain the security and confidentiality of any proprietary or sensitive data in any medium.

Responsibilities

• Develops functional/non-functional system requirements using documented business requirements.
• Works with development staff and/or vendors to create prototype designs for medium to large risk projects.
• Creates detailed unit/system testing scripts based on functional requirements.
• Facilitate user acceptance testing processes as required.
• Assesses and develops recommendations for process improvements and technology solutions for County agencies.
• Captures, consolidates, and communicates information from SMEs.
• Responsible for the high-level design and integration of software development.
• Proactively partnering with business users, project managers and application developers.
• Analyzes existing business processes and data flows.
• Conducts in-depth analysis of County systems, operations, and procedures.
• Works with County users to define system requirements and resolve problems.
• Translates client requirements into highly specified system design documents.
• Works with staff to coordinate system design and implementation requirements.
• Performs full life cycle development of systems.
• Assesses business opportunities, defines problems and identifies business solutions.
• Develops the needs assessment and requirements

Skills

Business analysis

Change management analysis

Project management

Requirements gathering

System design

Testing & UAT

Vendor coordination

Data analysis

Communication with SMEs

Public safety implementations

Education

Bachelor's degree in Business, Computer Science or related field

Job description

Our client is looking for Senior Business Analyst to assess, develop, enhance, and implement technology solutions. This position will primarily focus on the analysis, improvement, and implementation of Public Safety systems and business processes. The initial assignment will support the replacement of Baltimore County’s Jail Management System. The Senior Business Analyst will work closely with County stakeholders, subject matter experts, technology teams, and vendors to validate and refine requirements, evaluate solutions, support vendor activities, and assist with the successful implementation of the new system.Client location: Towson, MD 21204Schedule: Hybrid schedule, 40% remote and 60% onsiteDuties and Responsibilities• Develops functional/non-functional system requirements using documented business requirements.• Works with development staff and/or vendors to create prototype designs for medium to large risk projects.• Creates detailed unit/system testing scripts based on functional requirements.• Facilitate user acceptance testing processes as required.• Assesses and develops recommendations for process improvements and technology solutions for County agencies.• Captures, consolidates, and communicates information from the Subject Matter Experts (SMEs).• Responsible for the high-level design and integration of software development.• Proactively partnering with business users, project managers and application developers.• Analyzes existing business processes and data flows.• Conducts in-depth analysis of County systems, operations, and procedures.• Works with County users to define system requirements and resolve problems.• Translates client requirements into highly specified system design documents.• Works with staff to coordinate system design and implementation requirements.• Performs full life cycle development of systems.• Assesses business opportunities, defines problems and identifies business solutions.• Develops the needs assessment and requirementsMinimum Qualifications• Bachelor’s degree in Business, Computer Science or a related field and• Five years’ experience in systems analysis, change management analysis, project management, program analysis.• Demonstrated experience in public safety implementations and post-production environment as a primary technical resource.• Knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems.• Knowledge of processes, methods and techniques utilized to analyze and evaluate business operations.• Skilled in analyzing and evaluating administrative processes for automation.• Ability to assist in the analysis and evaluation of the feasibility and suitability of information technology projects.• Ability to establish and maintain effective working relationships.• Ability to create precise and effective technical documentation.• Excellent oral and written communication skills with internal and external clients and vendors.• Strong analytical and problem-solving skills.• Ability to work in a team environment; establishing and maintaining strong professional relationships.• Maintain the security and confidentiality of any proprietary or sensitive data in any medium.Preferred Qualifications/Skill Sets• Experience working for a government entity.• 5+ years’ experience with Public Safety projects.