Senior BSA: AI & Contact Center Testing Lead
The Judge Group
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Benefits offered by this job
Job summary
The Judge Group is seeking a Senior Business Systems Analyst and Testing Lead in Columbus, OH. You will oversee business analysis, requirements management, testing leadership, and production readiness for AI-driven contact center solutions.
Collaborate with Product, Technology, architecture, Operations, and Vendor teams; translate requirements into scalable, high-quality solutions and test strategies.
Qualifications
- 5+ years as Business Systems Analyst, QA Lead, or Product Analyst.
Responsibilities
- Elicit, document, and manage business, functional, technical, and operational requirements.
Skills
Tools
Job description
The Judge Group is seeking a Senior Business Systems Analyst and Testing Lead in Columbus, OH. You will oversee business analysis, requirements management, testing leadership, and production readiness for AI-driven contact center solutions.
Collaborate with Product, Technology, architecture, Operations, and Vendor teams; translate requirements into scalable, high-quality solutions and test strategies.
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