Senior Brand Ambassador & Customer Experience Lead

AEO; Bethesda (MD); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

40% off AE & Aerie products

Store contests and prizes

Job summary

American Eagle Outfitters in Bethesda is seeking a part-time Sr Brand Ambassador to deliver an exceptional in-store shopping experience. You’ll be the face of the brand, engage guests with enthusiasm, and drive loyalty through AE & Aerie products.

This role emphasizes teamwork, integrity, and flexible movement across store operations. Ideal candidates are energetic, customer-focused, and available evenings, weekends and holidays.

Qualifications

• Strong interpersonal skills for guest engagement and brand representation.
• Availability for evenings, weekends and holidays as needed.
• Retail experience or familiarity with store environments preferred.

Responsibilities

• Engage with guests using the AEO Selling Model to assist with purchases.
• Educate guests on AE & Aerie products and offer tailored recommendations.
• Promote the AEO loyalty program and other brand channels.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Proactively resolve guest concerns while upholding store policies.
• Support the team to complete daily store tasks and objectives.
• Represent the brand with integrity and adherence to company policies.

Skills

People skills

Customer service

Retail experience

Energetic

Communication

Job description

American Eagle Outfitters in Bethesda is seeking a part-time Sr Brand Ambassador to deliver an exceptional in-store shopping experience. You’ll be the face of the brand, engage guests with enthusiasm, and drive loyalty through AE & Aerie products.

This role emphasizes teamwork, integrity, and flexible movement across store operations. Ideal candidates are energetic, customer-focused, and available evenings, weekends and holidays.