Senior Brand Ambassador & Customer Experience Lead

AEO; Round Rock (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

40% off AE & Aerie products

Store contests and prizes

Seasonal discounts and scholarships

Job summary

American Eagle is seeking a part-time Brand Ambassador to bring our brand to life in-store and deliver an exceptional shopping experience. You will be the face of the brand, passionate about AE & Aerie products, and focused on building loyalty with every guest.

You’ll engage guests with the AEO Selling Model, educate them on products, and promote loyalty programs while flexing across Salesfloor, Cash & Wrap, Fitting Room, and Stockroom. Join a team that values integrity and teamwork.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Able to work evenings, weekends and holidays.
• Age 18+ required.

Responsibilities

• Engage guests using the AEO Selling Model to help them find products.
• Educate guests on AE & Aerie products and suggest items.
• Promote the AEO loyalty program and brand channels to guests.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Resolve guest concerns while following company policy.
• Support teammates and contribute to team goals.
• Uphold integrity and adhere to company policies.

Skills

People skills

Communication

Evening/weekend availability

Job description

American Eagle is seeking a part-time Brand Ambassador to bring our brand to life in-store and deliver an exceptional shopping experience. You will be the face of the brand, passionate about AE & Aerie products, and focused on building loyalty with every guest.

You’ll engage guests with the AEO Selling Model, educate them on products, and promote loyalty programs while flexing across Salesfloor, Cash & Wrap, Fitting Room, and Stockroom. Join a team that values integrity and teamwork.