Senior Branch Operations Lead – Private Client Services

Oppenheimer & Co. Inc.; Fort Lauderdale (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Oppenheimer & Co. Inc. in Ft. Lauderdale, FL is seeking a Branch Senior Operations Specialist to ensure smooth branch operations and service excellence. The role reports to the National Branch Operations Administrator with secondary reporting to the Branch Manager.

Responsibilities include processing money movements, handling client disbursements, ensuring policy compliance, training staff, and assisting with audits. This position supports the sales force and client onboarding.

Qualifications

• At least 2+ years of brokerage/financial services experience with some management experience.
• FINRA registrations: SIE and Series 99; may obtain Series 7 and Series 66.
• Strong attention to detail and accuracy.
• Ability to navigate multiple computer systems and search tools.
• Excellent verbal, written, and interpersonal communication skills.
• Excellent time management and prioritization.
• Ethical standards and self-motivation.
• Ability to work independently with Financial Advisors and team.

Responsibilities

• Process money movements of funds in accordance with firm policies and procedure
• Handles client disbursements and delivery
• Process cancellations and corrections of orders
• Works with the Branch Control Officer to ensure compliance with the Firm's policies and procedures
• Resolves client service issues
• Trains and manages operational support staff
• Acts as liaison between the Branch and all Firm infrastructure areas
• Assist with Audit preparations
• Support client onboarding
• Provides any special support for sales force as requested by Branch Manager

Skills

Detail-oriented

Financial services experience

Leadership / management experience

Communication skills

Multi-tasking

Independent / proactive

Microsoft Office

Tools

Microsoft Office

Job description

Oppenheimer & Co. Inc. in Ft. Lauderdale, FL is seeking a Branch Senior Operations Specialist to ensure smooth branch operations and service excellence. The role reports to the National Branch Operations Administrator with secondary reporting to the Branch Manager.

Responsibilities include processing money movements, handling client disbursements, ensuring policy compliance, training staff, and assisting with audits. This position supports the sales force and client onboarding.