Senior Branch Manager (Airport)

SIXT; San Diego (CA); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Company car

Health & dental insurance

Annual bonus

Job summary

SIXT is seeking a Senior Branch Manager in the United States, leading a team, managing the fleet, and delivering top-tier service. Expect a yearly base salary of at least $78,021 with an annual bonus of $39,375 paid monthly, plus opportunities for growth and a company car.

You will drive revenue, recruit and develop staff, and ensure safety and operational excellence across branches while maintaining a premium customer experience.

Qualifications

• Bachelor's degree with 2–3 years in sales/customer service and 2 years in supervision (or 5 years in car rental with 2 years as a manager).
• Strong supervisory and communication skills; multilingual abilities a plus.
• Organized with excellent customer-service mindset; eligible to work in the United States.

Responsibilities

• Lead budgets, sales, and market penetration across multiple branches.
• Develop Trainees, Rental Sales Agents, and Fleet Service Agents via regular reviews.
• Recruit new team members with Talent team and coach managers in recruitment.
• Oversee vehicle fleet, health and safety, CI, defleets, and task delegation.
• Ensure premium customer service, handle complaints, and optimize regional processes.

Skills

Sales experience

Leadership

Customer service

Communication

Team development

Education

Bachelor's degree

Tools

Fleet management awareness

Job description

Do you want to take on responsibility and fulfil customer wishes? As a Senior Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a yearly salary of at least $78,021 plus annual bonus of 39,375 paid out monthly!

YOURS TO OWN

• You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
• You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
• You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
• You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
• You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

• Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience
• Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
• Organization and Customer Service You are highly organized and have excellent customer service skills
• Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts

WHAT WE OFFER

• Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role
• Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule
• Branch Bonus Plan Participate in a performance-based branch bonus plan
• Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

About us:

We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.