Senior Branch Manager

Sixt-US; Los Angeles (CA); Presencial; USD 72.000 - 88.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Insurance

AI Tools access (Claude & SIXTgpt)

Company Car

PTO & Sick Leave

Branch Bonus

Uniform & Cleaning

Employee Rentals

Descripción de la vacante

Sixt-US is seeking a Senior Branch Manager in Los Angeles to lead a team, drive revenue, and manage a fleet with a focus on premium customer service. The role offers a company car, competitive base pay, and performance bonuses as part of the total compensation.

You will oversee budgets, lead staff, recruit talent, and collaborate with regional managers to optimize operations. A Bachelor's degree and several years in sales, customer service, and supervision are required, with work authorization

Formación

• Bachelor's degree required with 2–3 years in sales and customer service, plus 2 years in supervision (or 5 years in lieu of degree).
• Strong supervisory and communication skills with cross-cultural aptitude.
• Excellent organizational and customer-service abilities required.
• Authorized to work in the United States without sponsorship.
• At least 18 years old with a valid driver's license and ability to work day/evening shifts.

Responsabilidades

• Oversee budgets, sales, and market penetration across multiple branches.
• Lead and develop Management Trainees and frontline staff through regular reviews.
• Recruit new team members in collaboration with Talent team.
• Manage vehicle fleet and operational tasks to ensure efficient workflows.
• Maintain premium customer service and work with regional managers to optimize processes.

Conocimientos

Leadership

Sales experience

Customer service

Bilingual (English/Spanish)

Educación

Bachelor's degree

Herramientas

CRM software

Fleet management system

Descripción del empleo

Do you want to take on responsibility and fulfill customer wishes? As a Senior Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a yearly salary of at least $80k plus bonus of $39,375, paid out monthly!

YOUR ROLE AT SIXT

• You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
• You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
• You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
• You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
• You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

• Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) orrelevant experience
• Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
• Organization and Customer Service You are highly organized and have excellent customer service skills
• Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts

WHAT WE OFFER

• Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role
• Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule
• Branch Bonus Plan Participate in a performance-based branch bonus plan
• Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

Additional InformationAbout us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.