Senior BPM Analyst & Training Lead - Remote

Gainwell Technologies LLC; Texas; À distance; USD 69 000 - 99 000; Plein temps

Résumé du poste

Gainwell Technologies LLC seeks a Senior Business Analyst - BPM/Trainer to lead cross-functional analyses, model business processes with BPMN 2.0, and translate Medicaid-related policies into clear requirements and training materials.

You will mentor junior teammates, facilitate workshops, and collaborate with clinical, operational, and vendor stakeholders to ensure end-to-end solution delivery. Remote options offered.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of business analysis experience, including healthcare or government healthcare system implementations.
• Experience analyzing and designing business processes, workflows, use cases, and functional requirements using BPMN 2.0 or similar methodologies.
• Strong understanding of CMS, MITA, Medicaid operations, compliance requirements, data management, and customer service delivery processes.
• Expertise in relational databases, system integrations, technical documentation, and translating complex healthcare concepts into business and training solutions.
• Experience developing and delivering training programs, including LMS administration, eLearning content, learning paths, surveys, and instructor-led training.

Responsabilités

• Lead the analysis, design, documentation, and optimization of business processes to support objectives.
• Facilitate stakeholder workshops and client meetings to gather, validate, and document requirements.
• Develop and maintain business process models, workflows, use cases, and supporting documentation using BPMN 2.0.
• Ensure artifacts align with business needs and stakeholder expectations.
• Lead and coordinate BA activities across projects and mentor junior team members.
• Develop project estimates and support planning for BA, process modeling, and training activities.
• Collaborate with stakeholders to evaluate impacts and support end-to-end delivery.
• Maintain documentation standards and publish process models and knowledge assets.
• Assess training needs and oversee development and delivery of training programs and LMS content.
• Support LMS administration activities, including learning paths, content deployment, and instructor-led training.

Connaissances

Business analysis

Stakeholder facilitation

Training development

BPMN 2.0

Data management

Formation

Bachelor’s degree or equivalent

Outils

LMS administration

Description du poste

Gainwell Technologies LLC seeks a Senior Business Analyst - BPM/Trainer to lead cross-functional analyses, model business processes with BPMN 2.0, and translate Medicaid-related policies into clear requirements and training materials.

You will mentor junior teammates, facilitate workshops, and collaborate with clinical, operational, and vendor stakeholders to ensure end-to-end solution delivery. Remote options offered.