Senior Bond & Client Services Manager

Lockton; Kansas City (MO); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Lockton is seeking a detail-oriented Client Services professional in Kansas City, MO to manage bond-related service delivery for our designated book of business. You will respond to client inquiries, document communications, and support bond implementations with accuracy and completeness.

You will also provide bond quotes, prepare compliance communications, and stay informed on regulatory changes while maintaining strict confidentiality of client information.

Qualifikationen

• Bachelor’s degree or equivalent experience.
• Typically 3–7 years of client services experience.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Strong verbal and interpersonal communication skills.
• Understands industry trends and governmental regulations.
• Ability to efficiently organize work and manage time to meet deadlines.

Aufgaben

• Services designated book of business related to bonds and client services.
• Responds to client inquiries and maintains documentation of communications and issue resolutions.
• Supports implementation of new bonds, collecting documentation and reviewing details with client and surety.
• Provide quotes for bonds to clients.
• Create and send compliance communications as needed.
• Research industry trends and governmental regulations.
• Process new and renewal billings along with AP/RP billings as needed.
• Maintain confidentiality of information while performing duties.

Kenntnisse

Client services

Time management

Communication

Regulatory awareness

Confidentiality

Ausbildung

Bachelor’s Degree in Business Administration or related field

Tools

Microsoft Office Suite

Data management system

Jobbeschreibung

Lockton is seeking a detail-oriented Client Services professional in Kansas City, MO to manage bond-related service delivery for our designated book of business. You will respond to client inquiries, document communications, and support bond implementations with accuracy and completeness.

You will also provide bond quotes, prepare compliance communications, and stay informed on regulatory changes while maintaining strict confidentiality of client information.