Senior Biz Systems Analyst, Digital Platforms (Hybrid)

Prosum; Redlands (CA); Hybrid; USD 115.000 - 135.000; Vollzeit

Zusammenfassung

Prosum in Redlands, CA is seeking a Sr. Business Systems Analyst focused on Digital Platforms. You will analyze business processes, define requirements across CMS, web apps, data and marketing tech, and drive scalable, data-driven customer experiences.

The role collaborates with stakeholders, product owners, and engineers to deliver integrations, documentation, and AI-enabled capabilities while ensuring security and governance. Hybrid work option available.

Qualifikationen

• 5+ years as a Business Systems Analyst for CMS, digital platforms, or enterprise web apps.
• Experience supporting CMS, digital platforms, web apps, and system integrations.
• Ability to document complex business processes for both technical and business audiences.
• Strong facilitation and stakeholder engagement across leadership levels.
• Knowledge of web technologies (JS, HTML, CSS, APIs) and cloud environments.
• Experience with AI-powered dashboards, chatbots, or AI-enabled digital experiences.

Aufgaben

• Lead requirements discovery via interviews, workshops, and process reviews.
• Translate business objectives into detailed functional and data requirements for scalable solutions.
• Collaborate with product owners, architects, developers, and admins.
• Develop and maintain business/technical docs: BRDs, wireframes, data mappings, API specs.
• Support CMS and digital platform enhancements, testing, deployment, and post‑launch support.
• Participate in backlog refinement, roadmap planning, and Agile delivery.

Kenntnisse

Requirements elicitation

Stakeholder interviews

Process analysis

Agile delivery

Communication skills

Ausbildung

Bachelor’s degree in Information Systems/CS/Engineering

Master’s degree (preferred)

Tools

Adobe Experience Manager (AEM)

Node.js

Salesforce/SAP integrations

ServiceNow

Visio/Lucidchart

Jobbeschreibung

Prosum in Redlands, CA is seeking a Sr. Business Systems Analyst focused on Digital Platforms. You will analyze business processes, define requirements across CMS, web apps, data and marketing tech, and drive scalable, data-driven customer experiences.

The role collaborates with stakeholders, product owners, and engineers to deliver integrations, documentation, and AI-enabled capabilities while ensuring security and governance. Hybrid work option available.