Senior Billing Specialist

CFS

Houston (TX)

Hybrid

USD 65,000 - 90,000

Full time

21 hours ago
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Job summary

CFS in Houston, TX is seeking a Senior Billing Specialist to bolster the accounting team. You’ll own billing cycles, support AR, and act as a trusted resource for the group.

You’ll work in a recurring-revenue environment with a hybrid schedule, two days in the office, and opportunities to streamline processes using Excel and billing systems. The role offers visibility across billing, collections, and customer service, with a pathway to lead processes and mentor junior staff within a

Qualifications

  • 3+ years in billing/AR; 5+ years preferred.
  • Experience with recurring billing is preferred.
  • Proficient in Excel (VLOOKUP/XLOOKUP, PivotTables).

Responsibilities

  • Respond to and resolve customer billing inquiries in a timely and professional manner.
  • Manage billing activities for a recurring-revenue customer base, ensuring invoices are accurate and issued timely.
  • Perform accounts receivable and collections activities, with a focus on maintaining accurate customer accounts and resolving outstanding balances.
  • Review customer accounts and investigate billing discrepancies, payment issues, and account questions.
  • Update the billing system when contracts, pricing, services, or other customer terms change.
  • Process order entry and ensure customer and order information is accurately maintained within internal systems.
  • Partner with internal teams to resolve customer requests and ensure accurate billing and account information.
  • Utilize Excel to analyze customer and billing data, including VLOOKUP/XLOOKUP and PivotTables.

Skills

Billing
Accounts Receivable
Excel

Job description

Senior Billing Specialist
Why Consider This Role as a Senior Billing Specialist?
  • Join an established organization with a collaborative, close-knit accounting team.
  • Take on a senior-level role with team lead responsibilities and the opportunity to serve as a go-to resource for the group.
  • Work in a recurring-revenue environment where you’ll have exposure to billing, collections, customer service, contract changes, and order entry.
  • Enjoy a hybrid schedule (2 days in office) with flexibility around start and end times.
  • Work alongside a team that values learning, accountability, humor, and everyone pulling their weight.
Senior Billing Specialist
Why Consider This Role as a Senior Billing Specialist?
  • Join an established organization with a collaborative, close-knit accounting team.
  • Take on a senior-level role with team lead responsibilities and the opportunity to serve as a go-to resource for the group.
  • Work in a recurring-revenue environment where you’ll have exposure to billing, collections, customer service, contract changes, and order entry.
  • Enjoy a hybrid schedule (2 days in office) with flexibility around start and end times.
  • Work alongside a team that values learning, accountability, humor, and everyone pulling their weight.
Key Responsibilities Of The Senior Billing Specialist
  • Respond to and resolve customer billing and account inquiries in a timely and professional manner.
  • Manage billing activities for a recurring-revenue customer base, ensuring invoices are accurate and issued timely.
  • Perform accounts receivable and collections activities, with a focus on maintaining accurate customer accounts and resolving outstanding balances.
  • Review customer accounts and investigate billing discrepancies, payment issues, and account questions.
  • Update the billing system when contracts, pricing, services, or other customer terms change.
  • Process order entry and ensure customer and order information is accurately maintained within internal systems.
  • Partner with internal teams to resolve customer requests and ensure accurate billing and account information.
  • Utilize Excel to analyze customer and billing data, including VLOOKUP/XLOOKUP and PivotTables.
Qualifications Of The Senior Billing Specialist
  • 3+ years of relevant billing, collections, accounts receivable, or related accounting experience; 5+ years preferred.
  • Experience working with recurring billing or recurring-revenue environments preferred.
  • Intermediate Excel skills, including the ability to understand and utilize VLOOKUP/XLOOKUP and PivotTables.
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