Senior Billing & Reconciliation Analyst (SME)

Delta Dental of California; Alpharetta (GA); On-site; USD 45,000 - 95,000; Full time

Job summary

Delta Dental of California is seeking a billing and reconciliation analyst to track premium payments against invoices and resolve discrepancies. You will mentor teammates, analyze complex transactions, and contribute to process improvements across Enrollment, AR, and Configuration functions.

The role requires 4+ years in a related field, strong customer service, and proficiency with Oracle and MS Office tools. A Bachelor's degree is preferred for consideration.

Qualifications

• Bachelor's degree required; 4+ years in a related role preferred.
• Documented experience with high-profile, sensitive clients is required.
• Ability to work independently under minimal supervision and manage multiple tasks.

Responsibilities

• Track and perform premium reconciliations for payment received versus invoice amounts.
• Provide guidance on billing/reconciliation and assist with complex or escalated issues.
• Mentor and act as SME to team; identify process improvements and automation opportunities.
• Analyze transaction discrepancies and prepare custom reports for AR and accounting.

Skills

Customer service

Analytical skills

Problem solving

Time management

Attention to detail

Education

Bachelor's degree

Tools

Oracle

Excel

MS Office

Job description

Delta Dental of California is seeking a billing and reconciliation analyst to track premium payments against invoices and resolve discrepancies. You will mentor teammates, analyze complex transactions, and contribute to process improvements across Enrollment, AR, and Configuration functions.

The role requires 4+ years in a related field, strong customer service, and proficiency with Oracle and MS Office tools. A Bachelor's degree is preferred for consideration.