Senior Billing Analyst

ICE; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Full-Time Billing Senior Analyst to manage billing for subscription-, usage-, and fixed-fee services.

You will coordinate with General Ledger, Revenue Operations, and Commercial Operations to ensure accurate revenue recognition and timely invoicing. The role requires 5+ years of experience, strong Excel skills, and excellent communication with cross-functional teams.

Qualifications

• Associate or Bachelor's degree in Accounting or business-related field.
• 5+ years of relevant work experience.
• Intermediate to advanced Microsoft Excel skills.
• Excellent verbal and written communication.
• Strong organizational skills with extreme attention to detail.
• Ability to analyze and solve problems, prioritize tasks and work independently.

Responsibilities

• Perform billing activities on behalf of various business entities varying in nature from subscription-based, usage-based, and fixed fee based.
• Complete billing implementations to address additions, modifications and terminations of service within accounts timely and accurately.
• Manually calculate revenue amounts, using Excel, to be invoiced to clients based on contractual terms.
• Coordinate with General Ledger, Revenue Operations, and Commercial Operations teams to ensure revenue for assigned business entities is properly recorded and accrued.
• Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies.
• Consistently meet all required deadlines for timely recognition of revenue and issuance of invoices.
• Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.
• Perform invoicing quality review and make recommendations to enhance billing methods, processes and controls.
• Assist with training efforts of colleagues.
• Assist with other duties as assigned by management team, in timely and accurate manner.
• Incorporate feedback received from management team to ensure performance and productivity expectations are being met.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Problem solving

Independent work

Adaptability

Education

Associate or Bachelor's degree in Accounting or business-related field

Tools

Microsoft Excel

Job description

Job Purpose

Intercontinental Exchange has an opportunity for a Full-Time Billing Senior Analyst.

Overview

Intercontinental Exchange has an opportunity for a Full-Time Billing Senior Analyst.

Responsibilities

• Perform billing activities on behalf of various business entities varying in nature from subscription-based, usage-based, and fixed fee based.
• Complete billing implementations to address additions, modifications and terminations of service within accounts timely and accurately.
• Manually calculate revenue amounts, using Excel, to be invoiced to clients based on contractual terms.
• Coordinate with General Ledger, Revenue Operations, and Commercial Operations teams to ensure revenue for assigned business entities is properly recorded and accrued.
• Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies.
• Consistently meet all required deadlines for timely recognition of revenue and issuance of invoices.
• Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.
• Perform invoicing quality review and make recommendations to enhance billing methods, processes and controls.
• Assist with training efforts of colleagues.
• Assist with other duties as assigned by management team, in timely and accurate manner.
• Incorporate feedback received from management team to ensure performance and productivity expectations are being met.

Knowledge And Experience

• Associate or Bachelor's degree in Accounting or business-related field.
• At least 5+ years of prior related work experience required.
• Intermediate to advanced Microsoft Excel skills are required.
• Candidate must possess excellent verbal and written communication skills.
• Candidate must have strong organizational skills with extreme attention to detail.
• Must have the ability to analyze and solve problems, prioritize tasks and work independently.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.