Senior BI Analyst - SaaS Analytics & Customer Insights

Playlist

San Luis Obispo (CA)

Remote

USD 90,000 - 130,000

Full time

14 days+

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Job summary

Playlist is building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. We’re seeking a Customer Analytics Engineer to translate business problems into data solutions, mentor analysts, and drive impactful dashboards using dbt and Snowflake.

In the first six months, you’ll establish best practices, deliver analytics projects on time, and create reusable templates and assets while ensuring high data quality and customer

Qualifications

Excellent oral and written communication; translate business problems into technical solutions.
Ability to conduct discovery calls and manage customer expectations as a technical authority.
Strong analytical mindset for ambiguous data challenges and pragmatic delivery.
Ability to ask clarifying questions and translate needs into technical scope.
Mentor junior analysts and explain concepts clearly without condescension.
Manage multiple projects and deadlines with strong organizational skills.
Impeccable attention to data work, documentation, and validation.
Quickly evaluate and learn new technologies and tools.
Patient, collaborative, professional in complex stakeholders interactions.

Skills

Communication

Customer-facing

Problem-Solving

Requirements gathering

Teaching ability

Time management

Attention to detail

Technical aptitude

Interpersonal skills

Job description

In the first six months, you’ll establish best practices, deliver analytics projects on time, and create reusable templates and assets while ensuring high data quality and customer

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