Senior BI Analyst: Dashboards, Insights & Reporting

MFS International Australia Pty Ltd; Boston (MA); Hybrid; USD 68,000 - 119,000; Full time

Benefits offered by this job

Retirement matching 15% of base salary

Education Assistance: loan support

Tuition reimbursement

Generous time off and paid leaves

Medical and dental plans with employer

Wellness programs

Job summary

MFS is a hybrid work environment (remote/onsite) supporting collaboration and delivering analytics to the Distribution team. The Business Intelligence Senior Analyst designs, tests, and delivers reports and dashboards to provide insights and support business decisions.

We seek 2-5+ years of experience with SQL and data visualization, and knowledge of Tableau, Salesforce, or MicroStrategy to drive analytics and insights across global partners.

Qualifications

• Minimum 2-5+ years related experience.
• Understanding of SQL and/or other query languages.
• Experience with data visualization and BI tools.
• Ability to translate data into actionable insights.
• Strong communication and collaboration skills.
• Knowledge of SDLC and Agile framework.

Responsibilities

• Manage and complete incoming ad-hoc requests from users which are tracked using cases within the CRM application.
• Effectively gather, organize, and present data in a meaningful layout that will enhance the users understanding of the topic.
• Provide standard channel and territory reporting.
• Analyze large volumes of transactions, CRM activity and industry data.
• Collaborate with team members to design, test, maintain, and distribute reports & dashboards using standardized BI and CRM tools through an agile project methodology.
• Serves as point of contact for global users and technology teams to provide support for business reporting functions related to distribution and other divisions.
• Working as a partner to internal users, deliver insights via reporting and dashboards to enable their success.
• Manages coop responsibilities and works with them to manage and complete standard scheduled reporting requests and small projects.
• Formulates and defines scope and objectives of projects and requests based on both user needs and an understanding of applicable business systems and industry requirements.
• Mentors and coaches less experienced team members.

Skills

SQL

Data visualization

Tableau

Salesforce

MicroStrategy

Analytical thinking

Education

Bachelor's degree or equivalent experience

Tools

CRM tools

Job description

MFS is a hybrid work environment (remote/onsite) supporting collaboration and delivering analytics to the Distribution team. The Business Intelligence Senior Analyst designs, tests, and delivers reports and dashboards to provide insights and support business decisions.

We seek 2-5+ years of experience with SQL and data visualization, and knowledge of Tableau, Salesforce, or MicroStrategy to drive analytics and insights across global partners.