Senior BI Analyst: Credit Card Engagement Insights

Navy Federal Credit Union; Vienna (VA); Sur place; USD 85 000 - 125 000; Plein temps

Résumé du poste

Navy Federal Credit Union is seeking an experienced data analyst to support leadership with quantitative and qualitative data analysis, dashboards, and reports. You will gather data from multiple sources, create visualizations, and deliver insights to drive operational decisions.

The role emphasizes advanced BI skills and clear communication of complex findings. You will collaborate with stakeholders, develop scalable reporting solutions, and provide ad-hoc analyses to support strategic

Qualifications

• 5+ years of experience in data analysis and reporting.
• Complete knowledge and understanding of business area/specialization.
• Advanced skill using business intelligence applications and/or cloud services.
• Advanced knowledge of reporting capabilities of ERP, CRM and/or database software vendors.
• Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis.
• Advanced skill in complex data manipulation across multiple tables.
• Effective data integration, cleaning and validation skills.
• Skill communicating data analysis and visualizations to nontechnical and senior audiences.
• Skill with data analysis tools and programming languages such as Python, R.
• Intermediate skill in utilizing work products to tell a story through visualizations, design aesthetics, and words.
• Research skills
• Interpersonal skills

Responsabilités

• Collect, aggregate, and analyze data from multiple sources to drive insights into business performance.
• Identify, analyze, and interpret trends and prepare ongoing reports and visualizations to support decisions.
• Develop, maintain, and manage advanced reporting, dashboards, and BI solutions.
• Produce actionable reports showing KPIs, root cause analysis, and opportunities for improvement.
• Use analytics and metrics to forecast costs, risks, and profits of new initiatives.
• Communicate findings and provide recommendations to stakeholders for optimizing performance.
• Provide reporting solutions and respond to ad-hoc report requests.
• Create specifications for reports based on business needs and data elements.

Connaissances

Data analysis

Reporting

Python

R

Data visualization

SQL

Communication

Interpersonal skills

Formation

Bachelor's degree in Business Administration, Statistics, or related field

Outils

ERP

CRM

Database systems

Power BI

Tableau

Description du poste

Navy Federal Credit Union is seeking an experienced data analyst to support leadership with quantitative and qualitative data analysis, dashboards, and reports. You will gather data from multiple sources, create visualizations, and deliver insights to drive operational decisions.

The role emphasizes advanced BI skills and clear communication of complex findings. You will collaborate with stakeholders, develop scalable reporting solutions, and provide ad-hoc analyses to support strategic