Senior BI Analyst - Agile, QA & Reporting Lead

Socket.dev; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev is seeking a Senior Business Intelligence Analyst to support the PRiMES enterprise system for the Department of State. You will gather requirements, document processes, and help ensure BI solutions meet stakeholder needs.

You will work with stakeholders, developers, QA, data analysts, and Government personnel to translate needs into user stories, test cases, dashboards, and documentation, with Agile/Scrum practices guiding the work.

Qualifications

• 3+ years of experience as a Business Analyst or in a related role.
• Hands-on experience with software or system testing, including functional testing, regression testing or user acceptance testing.
• Strong written and verbal communication skills.
• Ability to gather, analyse, and document requirements effectively.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Visio).
• Experience with Agile or Scrum methodologies.
• Experience writing and executing test cases and test scripts.
• Experience documenting defects and issues in tracking tools.
• Ability to support QA teams in test planning and validation activities.
• Ability to collaborate with stakeholders, developers, testers, analysts, and Government personnel.
• Ability to prepare functional documentation, reports, SOPs, training decks, and user guides.

Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business requirements.
• Translate business needs into clear, actionable requirements, functional specifications, and user stories.
• Document business processes, process flows, system enhancement needs, and functional workflows.
• Coordinate with developers, testers, project managers, and Government stakeholders to ensure requirements are understood and accurately implemented.
• Support analysis of PRiMES modules, workflows, reports, dashboards, system enhancements, and user-facing functionality.
• Identify gaps between current business processes and system functionality and recommend improvements.
• Support stakeholder interviews, working sessions, requirements reviews, and functional design discussions.
• Support business intelligence, reporting, and data visualization activities within PRiMES.
• Assist stakeholders in identifying reporting needs, dashboard requirements, data fields, filters, and functional reporting expectations.
• Help document requirements for dashboards, reports, data extracts, and BI products.
• Support validation of reports and visualizations to ensure data is accurate and properly formatted.
• Work with data scientists, developers, and business users to ensure PRiMES supports reporting requirements.
• Assist with documentation and testing of Power BI, Tableau, or other BI outputs if used by the project.
• Support system testing activities, including test planning, test case creation, test script development, test execution, and defect tracking.
• Conduct or support functional testing, regression testing, and user acceptance testing.
• Work with stakeholders to validate that delivered solutions meet business requirements.
• Document defects, issues, testing results, and validation outcomes in approved tracking tools.
• Support QA teams in test planning and validation activities.
• Coordinate with developers and stakeholders to ensure defects are understood, prioritised, corrected, and retested.
• Help ensure solutions meet business needs before release.
• Participate in Agile/Scrum activities throughout the development lifecycle.
• Lead or coordinate core Scrum ceremonies, including sprint planning, daily stand‑ups, sprint reviews, and retrospectives.
• Support backlog refinement, user story development, acceptance criteria definition, estimation support, and sprint status updates.
• Track open requirements, development progress, testing status, issues, and dependencies.
• Help maintain alignment between stakeholders, developers, testers, and project leadership during each sprint.
• Support continuous improvement of Agile processes, documentation practices, and sprint execution.
• Assist in preparing functional documentation, reports, SOPs, training decks, user guides.
• Document system changes, enhancement requirements, testing results, and user-facing procedures.
• Support development of training materials that help users understand PRiMES functionality and business processes.
• Assist with stakeholder communications related to system updates, requirements, testing, and release readiness.
• Prepare clear, professional written materials for both technical and non-technical audiences.
• Ensure documentation is accurate, current, well-organised, and aligned with project standards.

Skills

Business analysis

Requirements gathering

Agile/Scrum

Communication

Testing

Documentation

Tools

Power BI

Tableau

Job description

Socket.dev is seeking a Senior Business Intelligence Analyst to support the PRiMES enterprise system for the Department of State. You will gather requirements, document processes, and help ensure BI solutions meet stakeholder needs.

You will work with stakeholders, developers, QA, data analysts, and Government personnel to translate needs into user stories, test cases, dashboards, and documentation, with Agile/Scrum practices guiding the work.