Senior Benefits Programs Manager

Socket.dev; Lynchburg (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

City of Lynchburg is seeking an experienced Benefits Programs Manager to plan, organize, and direct the operation of public assistance programs within the Human Services agency. You will supervise five Benefit Programs Supervisors and coordinate with regional and state officials to ensure compliance with laws and City policies.

The role includes overseeing training, evaluating performance, and participating in emergency planning and service delivery outside normal hours as needed.

Qualifications

• Bachelor's degree in human services, management, or related field and considerable experience in Benefits, including in a supervisory/managerial capacity.
• Equivalent combination of experience and training providing the required knowledge, skills, and abilities.

Responsibilities

• Plans, organizes and directs the workload and activities for all Benefit Programs units.
• Coordinates, monitors, reviews and evaluates performance of the Benefits Section.
• Supervises Benefit Programs Supervisors and evaluates performance, provides leadership and guidance.
• Oversees and coordinates the training and developmental needs of the Benefits Section.
• Monitors program outcomes and compliance with all federal, state and local laws, policies and procedures.
• Coordinates the work of the Benefits Section with other departmental services.
• Employs, motivates and disciplines Benefits staff in coordination with the Assistant Director and Human Resources, following personnel policies and procedures.
• Reviews recommendations for hiring, disciplinary actions and terminations and makes own recommendations to the Assistant Director and Director.
• Communicates and coordinates with regional and state officials.
• Ensures compliance of the Benefits section with all Departmental and City of Lynchburg policies and procedures.
• Participates in City emergency operations plan that may include management of emergency shelters outside of normal work hours.
• Serves on boards, task forces, work groups and organizations as appropriate.
• Maintains knowledge of community resources and the services they provide.
• When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.

Skills

Language skills

Mathematical skills

Reasoning ability

Interpersonal skills

Education

Bachelor's degree in human services, management, or related field

Job description

City of Lynchburg is seeking an experienced Benefits Programs Manager to plan, organize, and direct the operation of public assistance programs within the Human Services agency. You will supervise five Benefit Programs Supervisors and coordinate with regional and state officials to ensure compliance with laws and City policies.

The role includes overseeing training, evaluating performance, and participating in emergency planning and service delivery outside normal hours as needed.