Senior Benefits Operations & Compliance Lead

Qlarant; West Virginia; On-site; USD 65,000 - 90,000; Full time

Job summary

Qlarant is seeking a seasoned Benefits Administrator to lead the day-to-day administration of employee benefits programs, including leave management, new hire enrollment, and complex inquiries. You will coordinate with vendors, payroll, and HR partners to ensure accurate, timely service and policy interpretation.

This role analyzes benefits data, identifies process gaps, implements improvements, and educates employees on wellness options.

Qualifications

• Bachelor's degree required.
• 8–11 years experience required; 12–14 years preferred.
• Experience in benefits administration and compliance.

Responsibilities

• Leads the administration of leave of absence programs, including FMLA, state mandated programs, short-term and long-term disability, and company-sponsored leave, and manages complex cases in coordination with employees, managers, payroll, and vendors.
• Owns new hire benefits enrollment, providing guidance on plan options, eligibility, deadlines, and enrollment decisions.
• Analyzes benefits data to monitor enrollments, leave usage, data accuracy, and compliance measures, and resolves identified discrepancies.
• Resolves employee questions involving benefits eligibility, coverage, and claims, coordinating with carriers and plan administrators when needed.
• Maintains benefits processes in alignment with company policies and applicable federal, state, and local requirements, including ACA, COBRA, and HIPAA.
• Serves as the primary benefits contact for vendors, payroll, and HR partners to resolve issues and ensure timely processing of enrollments and claims.
• Leads benefits audits and open enrollment activities, including planning, data validation, employee communications, issue resolution, and follow-up.
• Educates employees on wellness programs, benefit options, and available resources to support informed use of their benefits.
• Identifies recurring service issues and process gaps, and implements improvements to benefits administration, employee communications, and data integrity.

Skills

Benefits administration

Leave management

Data analysis

Vendor coordination

HR policy interpretation

Education

Bachelor's degree

Job description

Qlarant is seeking a seasoned Benefits Administrator to lead the day-to-day administration of employee benefits programs, including leave management, new hire enrollment, and complex inquiries. You will coordinate with vendors, payroll, and HR partners to ensure accurate, timely service and policy interpretation.

This role analyzes benefits data, identifies process gaps, implements improvements, and educates employees on wellness options.