Senior Benefits Consultant

Jobtailor; Danvers (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a seasoned Benefits Consultant in Massachusetts to retain clients and lead strategy across renewals and benefit design. You will work with client service teams to shape solutions, communicate value propositions, and ensure successful project delivery.

The role requires 7+ years of consulting experience, a health insurance license, Excel and CRM proficiency, and a deep understanding of HIPAA, ERISA, PPACA.

Qualifications

• 7+ years of benefits consulting experience.
• Bachelor’s Degree, preferred.
• Up to date on Health Care Reform and related insurance products.
• Familiar with quoting processes and tools.
• Proficient in Microsoft Excel and familiar with database applications.
• Valid life and health insurance license required.

Responsibilities

• Retain clients and manage their existing book of business.
• Oversee strategy, financial analysis, benefit design, plan renewals, benchmarking and service delivery.
• Communicate OneDigital’s value proposition and industry trends to active clients.
• Develop sophisticated benefit design and renewal strategies for complex client issues.
• Coordinate with account management on pre-renewal strategy, RFPs, open enrollment, and post-renewal analysis.
• Define the full scope of services provided to each client and set timelines with service teams.
• Maintain accountability for revenue and profitability of client accounts.
• Onboard new clients with implementation plans and timelines.
• Grow the client book through cross-selling opportunities.
• Maintain strong relationships with clients and carriers; monitor market changes.
• Ensure data accuracy in CRM and compliance with HIPAA, ERISA, PPACA.

Skills

Client relationship management

Financial analysis

Compliance with health care regs

Excel

Database applications

CRM systems

Health insurance licensing

Education

Bachelor’s Degree, preferred

Tools

CRM systems

Job description

• Retaining clients and their existing book of business
• Oversee strategy, financial analysis, benefit design, plan renewals, benchmarking, and overall service delivery
• Effectively communicate OneDigital’s value proposition and latest industry trends to active clients
• Develop sophisticated benefit design and renewal strategies and drive the development of solutions to address complex client issues
• Work closely with account management and/or client service teams on pre-renewal strategy, RFP distribution, SPR’s, open enrollment strategy and post renewal analysis
• Determine the full scope of services to be provided to client
• Clearly establish and communicate timelines with the client service team(s) and keep them apprised of changes and renewal updates
• Maintain accountability for revenue and profitability for client accounts and projects and keep all involved parties up to date
• Monitor the success of projects in terms of scope, budget, timeliness and client satisfaction
• Oversee the on-boarding of new clients by working collaboratively with client service team(s) to establish the implementation plan, team and timeline
• Ensure client service teams exceed client expectations
• Grow book through cross-selling opportunities
• Cultivate and maintain strong relationships with clients and carriers
• Establish effective carrier/vendor relationships to serve clients in benefits procurement and administration
• Attend carrier events to remain up to date and knowledgeable of carrier plans and changes, as well as maintain strong relationships
• Maintain a full understanding of the insurance markets, funding alternatives, networks and benefit plan options
• Ensure accuracy of client data in CRM
• Remain fully knowledgeable on compliance issues governed by legislation and regulations impacting employer-sponsored health and welfare plans such as HIPAA, ERISA, Tax Code SEC 125, PPACA and state-sponsored health insurance exchanges

Requirements

• 7+ years’ of benefits consulting experience
• Bachelor’s Degree, preferred
• Must be up to date and knowledgeable on Health Care Reform and health and ancillary insurance products
• Must have a practical knowledge of quoting process and tools
• Must be proficient in Microsoft Excel and familiar with database applications
• Valid life and health insurance license, required

Core Competencies

Demonstrates extensive benefits consulting experience with a strong focus on client relationship management, financial analysis, and compliance with health care regulations. Proficient in developing benefit design strategies and ensuring client satisfaction through effective communication and project management.