Senior Behavioral Health Care Manager – Hybrid

Centene Management Company LLC; West Allis (WI); Hybrid; USD 75,000 - 135,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedule (remote, hybrid

Field or office work schedules

Job summary

Centene Management Company LLC is recruiting a Senior Care Manager to support the MHS Health Wisconsin plan. The hybrid role includes approximately 50% field-based visits across the Milwaukee area, building strong member relationships while coordinating high-quality, person-centered care.

The candidate will bring case management experience, familiarity with HMO/Medicaid plans, and knowledge of SSI/TANF programs.

Qualifications

• Requires a Master's degree in Behavioral Health or Social Work, or a Nursing degree with BH experience.
• 4–6 years of related experience in care management or managed care.
• Licensed clinician credentials as listed (e.g., LCSW/LMSW/LMFT/LMHC/LPC or RN) depending on contract.

Responsibilities

• Develops and coordinates complex care plans for behavioral health and social needs.
• Conducts field visits, telephonic outreach, and digital interactions to assess member needs.
• Maintains high-acuity caseload and coordinates with providers for timely access to care.
• Educates members and families on procedures, benefits, referrals, and services.
• Precepts clinical new hires and guides onboarding to build core skills.
• Collaborates with cross-functional teams to monitor outcomes and ensure policy compliance.

Skills

Care management

Behavioral health

Case management

Field-based visits

HMO/Medicaid familiarity

SSI/TANF knowledge

Education

Master's in Behavioral Health or Social Work

Nursing degree (RN) with BH exposure

Job description

Centene Management Company LLC is recruiting a Senior Care Manager to support the MHS Health Wisconsin plan. The hybrid role includes approximately 50% field-based visits across the Milwaukee area, building strong member relationships while coordinating high-quality, person-centered care.

The candidate will bring case management experience, familiarity with HMO/Medicaid plans, and knowledge of SSI/TANF programs.