Senior Barista & Café Team Lead

Barnes & Noble Booksellers, Inc.; Columbia (MD); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

401(k) with Company Match

Comprehensive Health Benefits

Job summary

Barnes & Noble Booksellers, Inc. is seeking a Lead Barista in our Columbia, MD area to guide the café team and ensure exceptional service. You will lead by example, train staff, and maintain visually appealing displays while overseeing daily operations.

The role emphasizes coaching, scheduling flexibility, and strong merchandising, with a focus on customer experience and bookstore/café standards. Benefits and growth opportunities are provided.

Qualifications

• Lead by example with purpose and energy, guiding the café team.
• Coach baristas to deliver accurate, friendly service.
• Maintain compelling product presentations and store displays.
• Ensure FIFO stocking, clean café and bookstore presentation standards.
• Assist with loss prevention, safety, and de-escalation when needed.

Responsibilities

• Lead and support the café team to ensure smooth shift execution.
• Coach baristas on customer conversations and register speed/accuracy.
• Oversee deliveries, stocking, and FIFO practices.
• Maintain clean, attractive bake case and counter displays.
• Enforce safety, hygiene, and removal of hazards per policy.
• Support bookfloor presentation standards and loss prevention.

Skills

Leadership

Coaching

Customer service

Merchandising

Operations

Job description

Barnes & Noble Booksellers, Inc. is seeking a Lead Barista in our Columbia, MD area to guide the café team and ensure exceptional service. You will lead by example, train staff, and maintain visually appealing displays while overseeing daily operations.

The role emphasizes coaching, scheduling flexibility, and strong merchandising, with a focus on customer experience and bookstore/café standards. Benefits and growth opportunities are provided.