Senior Banquet Manager

Kalahari Resorts; Round Rock (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Banquet Manager to lead the banquet team and ensure exceptional guest experiences. This role involves overseeing event execution, collaborating with various departments, and maintaining high service standards. With a commitment to career growth and a comprehensive benefits package, this position offers a unique opportunity to thrive in a dynamic environment. Join a team recognized for excellence and make a meaningful impact in the hospitality sector.

Benefits

401(k) Matching

Paid Time Off

Health Coverage

Employee Discounts

Education Assistance

Qualifications

• At least two years of management experience in a large hotel or convention center.
• Prior experience as a server or captain is preferred.

Responsibilities

• Oversee the execution of events and ensure smooth operations.
• Develop and implement event plans including timelines and staffing.

Skills

Management Experience

Event Planning

Beverage Service

SOP Implementation

P&L Knowledge

Education

Management Experience in Hospitality

Job description

Description

Welcome to the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a major employer, we provide thousands of jobs and career growth opportunities while delivering exceptional service. Our associates take care of millions of guests each year, making every visit special.

Beyond our walls, we’re making a difference. Through our partnership with charity: water, we’re committed to bringing clean water to one million people in Africa.

Senior Banquet Manager

Kalahari Resorts & Conventions is seeking aSenior Banquet Manager.In this position, you will assist the Director of Banquets in leading the banquet front-of-house team and beverage team in the day-to-day operations of the banquet department. You will also ensure the quality of service, compliance with health, safety, and sanitation, and alcohol awareness standards.

Key Responsibilities

• Overseeing the execution of events, ensuring smooth operations, and delivering beyond expectations guest experiences.

• Understanding of and experience implementing SOPs.

• Develop and implement event plans, including timelines, staffing schedules, and equipment requirements.

• Collaborate with other departments (catering, kitchen, sales, etc.) to ensure event specifications are met.

• Ensure events run smoothly by providing guidance and leadership to the team.

• Provide training and support to ensure staff members understand their roles and deliver high-quality service.

• Monitor and maintain cleanliness and organization throughout the event, ensuring safety standards are followed.

• Basic knowledge of P&L and budgets.

What We’re Looking For

• We do require that you have a background consisting of at least two years of management experience in a significant convention center or large hotel (over 500 room property).

• Prior experience as a server, captain, and set-up house person is preferred.

• Beverage experience is required.

• Prior experience working in banquet/event space centers of 75,000+ sq. ft.

A Sampling of Our Benefits

Our team enjoys acomprehensivebenefits package, including:

• Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation

• Health, dental, and vision coverage for full-time associates

• Employee appreciation events, discounts, and perks at all resorts

• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we’re proud to be recognized byForbesas one ofAmerica’s Best Midsize Employersand byUSA TODAYas the#1 Best Indoor Water Park. These awards reflect our commitment to both our guests and team members.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026).

Kalahari Resorts & Conventions is an Equal Opportunity Employer.