Senior Banquet Captain

Hacienda Del Sol Resort; Tucson (AZ); On-site; USD 21,000 - 34,000; Part time

Job summary

Hacienda Del Sol Guest Ranch Resort in Tucson, AZ seeks a Senior Banquet Captain for a part-time, commission-based leadership role. You will oversee the banquet team to ensure flawless service for weddings, meetings, and events, coordinating with Captains, servers, bartenders and setup staff.

Responsibilities include managing room setups, maintaining service standards, and assisting with food-cost controls while upholding safety and Hacienda's brand standards.

Qualifications

• Proven experience as a Banquet Captain or similar banquet leadership position.
• Ability to remain composed in a fast-paced environment.
• Understand and apply safety and sanitation norms.
• Ability to stand for long periods of time.

Responsibilities

• Demonstrate superior communication and organizational skills to oversee events such as weddings, banquets, meetings, and conferences
• Supervises team of Banquet Captains, Servers, Bartenders and setup staff
• Provide service excellence for hotel guests and event patrons
• Set up, replenish, breakdown, and clean up meeting spaces in a timely fashion
• Responsible for controlling food costs by keeping accurate records and monitoring supplies
• Troubleshoot and handle any service issues
• Ensure that all food safety regulations and Hacienda Del Sol Resort standards are upheld
• Execute all functions related to meeting room operability, including tech setup and AV equipment

Skills

Banquet leadership

Customer service

Communication

Safety compliance

Adaptability

Tools

AV equipment

Tech setup

Job description

Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest rooms, exquisite dining options, and rejuvenating Spa services delivered with exceptional service. If you have a passion for great service, we would love to consider you to join our team of extraordinary hospitality professionals.

Job Summary

The Senior Banquet Captain at Hacienda Del Sol Resort is a part time, commission based position. This individual contributor role is responsible for providing exemplary service to Hacienda Del Sol’s guests and patrons, ensuring that all events and meetings are carried out smoothly, efficiently, and according to plan. This position works harmoniously with all team members in order to provide guests with the highest quality hospitality services. Will provide leadership to our team of Banquet Captains, Servers, Bartenders and setup staff.

Responsibilities

• Demonstrate superior communication and organizational skills to oversee events such as weddings, banquets, meetings, and conferences
• Supervises team of Banquet Captains, Servers, Bartenders and setup staff
• Provide service excellence for hotel guests and event patrons
• Set up, replenish, breakdown, and clean up meeting spaces in a timely fashion
• Responsible for controlling food costs by keeping accurate records and monitoring supplies
• Troubleshoot and handle any service issues
• Ensure that all food safety regulations and Hacienda Del Sol Resort standards are upheld
• Execute all functions related to meeting room operability, including tech setup and AV equipment

Requirements

• Proven experience as a Banquet Captain or similar banquet leadership position
• Ability to remain composed in a fast-paced environment
• Understands and applies safety and sanitation norms
• Ability to stand for long periods of time
• Service-minded and available to work flexible hours
• Basic computer proficiency

EEOC Statement

Hacienda Del Sol Resort is an Equal Opportunity Employer, and highly values diversity. We do not discriminate on the basis of race, color, religion, sex, age, national origin, disability or any other characteristic protected by law. All applicants will be considered for employment without attention to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.