Houseperson

Hacienda Del Sol Resort; Tucson (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Employee resort discounts

401(k) retirement plan

Job summary

Hacienda Del Sol Guest Ranch Resort in Tucson, Arizona, is seeking a detail-oriented Houseperson to support our Housekeeping team. You will help maintain guest rooms and public areas, respond to guest requests, and ensure our resort meets high standards of cleanliness and hospitality.

As part of the team, you will assist room attendants, manage linen and amenities, and help keep our historic resort welcoming for every guest.

Qualifications

• Must be able to operate a cart safely.
• Ability to understand and carry out written and verbal instructions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to work independently.

Responsibilities

• Cleans walls, windows and sliding doors as assigned.
• Dusts and polishes furniture and metal work.
• Strips all soiled linen and trash from guest rooms and closets for laundry.
• Maintains cleanliness of housekeeping golf cart.
• Removes trash from closets and guest rooms.
• Remove trash and linen from all public areas.
• Stock housekeeping closets of clean linen and room amenities.
• Help maintain cleanliness of all public areas and keep everything set to standards.
• Remove soiled linens from pools and replenish all towels as needed.
• Assist room attendants with flipping mattresses, moving furniture, and any other tasks they may need assistance with.
• Report lost and found items, room damage, pets, or other maintenance issues to Supervisor or Managers on duty.
• Respond to guest requests and dispatch requests with a friendly attitude and in a 15-minute window.
• Take up any tasks assigned by the supervisors as and when needed.
• Ensure that all incoming guest requests are met before arrival time.

Skills

Cart safety

Follow instructions

Safety manuals

Independent worker

Job description

Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest rooms, exquisite dining options, and rejuvenating Spa services delivered with exceptional service. If you have a passion for great service, we would love to consider you to join our team of extraordinary hospitality professionals.

Summary:

Join our Housekeeping team and help create a clean, comfortable, and welcoming experience for every guest. As a Houseperson, you'll play an essential role in supporting our Room Attendants, maintaining guest rooms and public areas, responding to guest requests, and ensuring our resort meets the highest standards of cleanliness and hospitality.

Compensation & Benefits:

In addition to an hourly wage, House Attendants receive additional service charges as part of their compensation.

We also offer:

• Medical, dental, and life insurance
• Employee resort discounts
• 401(k) retirement plan (eligible after one year of employment)
• A supportive team environment with opportunities to learn and grow

Duties and Responsibilities:

• Cleans walls, windows and sliding doors as assigned
• Dusts and polishes furniture and metal work
• Strips all soiled linen and trash from guest rooms and closets for laundry
Maintains cleanliness of housekeeping golf cart
• Removes trash from closets and guest rooms
• Remove trash and linen from all public areas
• Stock housekeeping closets of clean linen and room amenities
• Help maintain cleanliness of all public areas and keep everything set to standards
• Remove soiled linens from pools and replenish all towels as needed
• Assist room attendants with flipping mattresses, moving furniture, and any other tasksthey may need assistance with
• Report lost and found items, room damage, pets, or other maintenance issues to Supervisor or Managers on duty
• Respond to guest requests and dispatch requests with a friendly attitude and in a 15-minute window
• Take up any tasks assigned by the supervisors as and when needed
• Ensure that all incoming guest requests are met before arrival time

Qualifications, Skills and Abilities:

• Must be able to operate a cart safely.
• Ability to understand and carry out written and verbal instructions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to work independently.

EEOC Statement

Hacienda Del Sol Resort is committed to equal opportunity in employment and to creating a welcoming and diverse environment for all employees. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or veteran status, genetic information or any other characteristic protected by law.