Senior Banking Transformation Lead – AI-Enabled Delivery

thinkbrg; Washington (District of Columbia); On-site; USD 150,000 - 175,000; Full time

Job summary

Berkeley Research Group (BRG) is launching a Financial Services Operations & Technology practice focused on Commercial and Consumer Banking. We seek senior practitioners to lead banking transformation across operations, technology, and the customer lifecycle, and to help grow the practice through recruiting and new offerings.

You will lead complex engagements, guide teams, and translate findings into actionable roadmaps while contributing to thought leadership and business development within a

Qualifications

• Prior consulting experience delivering business transformation for financial institutions.
• Deep experience in retail banking, consumer lending, or credit cards, including servicing, collections, and default.
• Experience leading large transformation programs in regulated financial institutions, including regulatory change, compliance, operational improvement, or regulatory remediation.
• Ability to work across business, operations, technology, legal, compliance, and risk functions.
• Strong written and verbal communication skills with the ability to influence senior stakeholders.
• Ability to travel to client sites as needed.

Responsibilities

• Lead banking transformation across consumer lending, retail banking, and payments.
• Assess current operations, design future-state operating models, and develop practical implementation roadmaps.
• Lead transformation programs, governance, and PMOs from strategy through execution.
• Support technology-enabled transformation, including vendor evaluation, implementation, and business readiness.
• Develop high-quality client deliverables and executive presentations.
• Build trusted client relationships and communicate recommendations to senior stakeholders.
• Collaborate with our AI specialists to incorporate AI-enabled approaches into consulting delivery.
• Contribute to business development and the continued growth of the practice.

Job description

Berkeley Research Group (BRG) is launching a Financial Services Operations & Technology practice focused on Commercial and Consumer Banking. We seek senior practitioners to lead banking transformation across operations, technology, and the customer lifecycle, and to help grow the practice through recruiting and new offerings.

You will lead complex engagements, guide teams, and translate findings into actionable roadmaps while contributing to thought leadership and business development within a