Senior Banking Specialist

EverBank Financial Corp.; Coral Gables (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

EverBank Financial Corp. in Coral Gables, FL seeks a Banking Specialist Senior to promote banking services, identify client needs, and connect clients with specialists across the bank. You will serve high-net-worth clients and help deepen relationships.

Under limited supervision, you will drive client growth through a full range of financial solutions, maintain strong customer service, and collaborate with financial center managers and relationship managers. Must be fluent in English and Spanish.

Qualifications

• 3+ years of retail banking experience with strong relationship skills.
• Proven sales success in building client relationships and delivering financial solutions.
• Experience handling cash, balancing drawers, and loss-prevention basics.
• Experience opening new accounts and serving small business clients.
• Strong customer service and communication in a fast-paced environment.
• Bilingual in English and Spanish with professional communication.

Responsibilities

• Promotes the bank's financial services based on profiling and partnering with specialists.
• Assists clients with a full range of services including banking, small business, commercial banking, treasury management, and lending.
• Works as part of a team to meet financial center business goals.
• Meets/exceeds customer experience and production goals and drives revenue growth.
• Partners with all lines of business including commercial and multifamily lending.
• Follows risk culture and aims for operational excellence.
• Adheres to policies while opening/servicing Retail products.
• Exceeds client expectations by owning client needs and taking accountability.
• Supports financial center and relationship managers as a client service advisor.

Skills

Relationship management

Sales

Customer service

English and Spanish bilingual

Communication

Problem solving

Multitasking

Education

Vocational/Technical education

Job description

Banking Specialist Sr

The Banking Specialist Senior promotes the organization's banking services, recognizes sales opportunities, and makes introductions to team specialists including financial center managers, relationship managers, or other delivery channels such as small business, commercial banking, and treasury management. This job understands client needs with the goal to acquire, retain, and deepen client relationships by offering a full range of financial services. Under limited supervision, this job works with a wide range of customer types with a focus on high-net-worth clients and prospects and is responsible for key sales management and operational functions within the financial center.

Key Responsibilities and Duties

• Promotes the organization’s banking financial services suitable for the client based on profiling, identifying client’s needs, and partnering with specialists throughout the enterprise.
• Understands client’s needs and assists them with a full range of expanded financial services to include banking, small business, commercial banking, treasury management, and lending.
• Participates as a team member with responsibility for achieving individual goals and objectives to successfully meet financial center business plan.
• Consistently meets/exceeds customer experience and individual/team production goals and enhances year-over-year revenue growth.
• Partners with all lines of business including commercial, and multifamily lending groups.
• Executes the bank's risk culture and strives for operational excellence.
• Adheres to established policies and procedures while opening/servicing the full range of Retail products.
• Exceeds client expectations by taking ownership and accountability of the client and making the client’s needs a priority.
• Provides support to financial center managers or relationship managers as important client service team member and serves as an advisor to the client’s ongoing financial needs.

Minimum Qualifications

• 3+ years of retail banking experience with strong relationship management skills.
• Proven sales success in building client relationships, identifying needs, driving growth, and delivering consultative financial solutions.
• Experience handling cash, balancing drawers accurately, and following loss-prevention procedures.
• Experience opening new accounts and supporting small business clients with personalized service.
• Strong customer service, communication, multitasking, and problem-solving skills in a fast-paced environment.
• Bilingual in English and Spanish, with the ability to communicate professionally in both languages.

Preferred Qualifications

• Strong attention to detail with the ability to manage multiple tasks and priorities effectively

Role Specific Work Experience

• 3+ Years Required; 5+ Years Preferred

Educational Requirements

• Vocational and/or Technical Education Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

4IC

Posting End Date: 10/8/26