Senior Banking Service & Client Relations Associate (Mandarin)

Bocusa; New York (NY); On-site; USD 42,000 - 90,000; Full time

Job summary

Bocusa located in New York, NY is seeking a dedicated individual responsible for promoting business through excellent customer service. The role requires handling various banking operations, including assisting customers with transactions and compliance adherence.

The ideal candidate holds a Bachelor’s degree, has at least 3 years in banking, and speaks Mandarin fluently. A competitive salary range from $42,000 to $90,000 yearly will be offered based on qualifications.

Qualifications

• 3+ years of work experience in banking operations required.
• Demonstrated knowledge of banking products and services.
• Verbal and reading proficiency in Mandarin is mandatory.

Responsibilities

• Assist customers with account-related requests and inquiries.
• Cross-sell bank products based on customer needs.
• Understand compliance with all applicable regulatory guidelines.

Skills

Customer Service

Bilingual in Mandarin

Banking Operations Knowledge

Education

Bachelor’s degree in business or related field

Master’s degree or above

Job description

Bocusa located in New York, NY is seeking a dedicated individual responsible for promoting business through excellent customer service. The role requires handling various banking operations, including assisting customers with transactions and compliance adherence.

The ideal candidate holds a Bachelor’s degree, has at least 3 years in banking, and speaks Mandarin fluently. A competitive salary range from $42,000 to $90,000 yearly will be offered based on qualifications.