Senior Banking Advisor — Client Solutions

National Black MBA Association; New York, Northern (NY, KY); Hybrid; USD 36,000 - 44,000; Full time

Job summary

Bank of America in Brooklyn, NY is seeking a proactive Financial Center Associate to be the first point of contact for clients, uncover personal banking needs, offer suitable solutions, and connect customers to specialists. You will support self-service and transactional activities while delivering exceptional client care and building trust through outbound outreach.

The role requires strong communication, a client-centric mindset, and the ability to manage multiple tasks with accuracy in a

Qualifications

• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
• Strong written and verbal communications skills.
• Ability to learn and adapt to new information and handle multiple tasks.

Responsibilities

• Partners with teams to provide consumer and small business solutions.
• Educates and trains clients on self-service transactions.
• Optimizes client experience using available resources and processes.
• Follows established processes, laws, and guidelines for day-to-day operations.
• Manages client interactions and adheres to regulatory requirements.

Skills

Sales experience

Client focus

Time management

Written and verbal communication

Notary commission eligibility

Education

High School Diploma / GED

Tools

Microsoft applications

Job description

Bank of America in Brooklyn, NY is seeking a proactive Financial Center Associate to be the first point of contact for clients, uncover personal banking needs, offer suitable solutions, and connect customers to specialists. You will support self-service and transactional activities while delivering exceptional client care and building trust through outbound outreach.

The role requires strong communication, a client-centric mindset, and the ability to manage multiple tasks with accuracy in a