Senior Back Office Operations Specialist - Wealth Advisory

Valley National Financial Advisors; Bethlehem (Northampton County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Growth opportunities

Career development

Collaborative team

Client service excellence

Job summary

Valley National Financial Advisors seeks a Senior Back Office Operations Associate to join its Operations team in advancing day-to-day operations and implementing process improvements. The role emphasizes supporting advisors, ensuring accuracy, and maintaining regulatory compliance.

The position offers exposure to onboarding, money movement, and workflow enhancements within a collaborative environment, with opportunities for professional development and growth in wealth management operations.

Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field, or equivalent experience.
• 3-5 years of experience in financial services operations, wealth management operations, RIA operations, broker-dealer operations, or a related field.
• Strong understanding of account processing, client service operations, and financial industry workflows.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft 365 applications, including Excel, Outlook, Teams, and Word.

Responsibilities

• Manage new account onboarding, account maintenance requests, transfers, and money movement transactions.
• Process client paperwork accurately and efficiently while maintaining compliance with firm and regulatory requirements.
• Monitor operational workflows and follow through on outstanding items to ensure timely completion.
• Serve as a liaison between advisors, custodians, vendors, and internal departments.
• Support advisors and staff with operational questions and service requests.
• Identify opportunities to improve efficiency and streamline operational workflows.
• Assist with developing, maintaining, and documenting standard operating procedures.
• Support technology enhancements, workflow automation, and operational improvement initiatives.
• Participate in testing, implementation, and training activities related to new systems and processes.
• Serve as a knowledgeable resource for operations team members.
• Assist with onboarding and training new employees.
• Promote collaboration and best practices across departments.
• Provide support and coverage across operational functions as business needs require.
• Ensure account documentation and operational records are complete and accurate.
• Support internal audits, compliance reviews, and quality control processes.
• Maintain confidentiality of client and firm information.
• Follow established policies, procedures, and regulatory requirements.
• Assist with operational reporting and tracking key department metrics.
• Support special projects and strategic initiatives as assigned.
• Provide recommendations for improving service levels and operational effectiveness.

Skills

Account processing

Client service operations

Regulatory compliance

Data analysis

Documentation

Communication skills

Multitasking

Education

Bachelor's degree in Business/Finance/Economics

Tools

Microsoft 365

Tamarac

Schwab Advisor Center

DocuSign

Job description

Valley National Financial Advisors seeks a Senior Back Office Operations Associate to join its Operations team in advancing day-to-day operations and implementing process improvements. The role emphasizes supporting advisors, ensuring accuracy, and maintaining regulatory compliance.

The position offers exposure to onboarding, money movement, and workflow enhancements within a collaborative environment, with opportunities for professional development and growth in wealth management operations.