Senior B2B Mobile Product Manager (AI/ML)

Optimum Communications Inc.; New York (NY); On-site; USD 123,000 - 203,000; Full time

Job summary

Optimum is seeking a Senior Product Manager, B2B Mobile Services, to define, develop and deliver AI-enabled mobile solutions within Optimum Mobile. You will own the lifecycle from concept to launch, aligning with strategic goals and driving AI/ML initiatives across product segments.

You will collaborate with engineering, sales, marketing and support to ensure market fit, define KPIs, and build robust business cases for new features and enhancements.

Qualifications

• Bachelor’s degree; MS or MBA or specialization in Data Science, AI, or Analytics preferred.
• Five to seven years' experience successfully managing high profile cross-functional products for major Telecommunication company
• Minimum five years' experience in a product management or 3 years specifically in mobile product management role
• Solid understanding of mobile and digital technologies, APIs, cellular/5G, and Wi-Fi
• Experience working with engineering and technical architecture, including AI/ML systems, APIs, and data platforms
• Extensive experience with engineering, technical architecture and automation frameworks for B2B Connectivity solutions
• Proven experience with technical product management and product development
• P&L knowledge with a strong track record of growth and accomplishments/achievements
• Proven ability to collaborate across organizations
• Analytical thinker who uses data to drive decisions and balances both short- and long-term needs of customers
• Robust understanding of consumer behavior and experience using different channels to engage
• Knowledge of Jira and Confluence
• Robust understanding of consumer behavior and experience using different channels to engage
• Knowledge of Jira and Confluence

Responsibilities

• Develop and refine the B2B Mobile roadmap, aligning it with the company's overall strategic goals.
• Develop end-to-end business cases for new features and enhancements, clearly articulating customer value, cost drivers, revenue impact, risk, and ROI.
• Define product vision, goals, and KPIs including AI-driven performance metrics, predictive insights, and automation targets.
• Draft, refine and maintain detailed product requirements documents (PRDs) and user stories in Jira for new and existing product features, ensuring complete traceability from epics through requirements and delivery.
• Drive a matrix organization, that partners with business-oriented product partners, as well as cross functional technical resources, including product managers, engineers, designers, and other relevant roles.
• Own the end-to-end product lifecycle-from concept and development to launch, scaling, and enhancement.
• Partner with cross-functional teams across engineering, sales, marketing, and support to ensure strong product-market fit.
• Define and execute an AI strategy across mobile products, including ML, predictive analytics, and Generative AI.
• Drive development and deployment of AI/ML models in collaboration with data science and engineering teams.
• Prioritize features, enhancements, and bug fixes based on market demand and customer feedback.
• Manage the entire product lifecycle, including product launch, maintenance, and eventual retirement or replacement.
• Work with agile teams as they perform feature of design, development, testing
• Continuously monitor performance and customer satisfaction, making data-driven decisions for improvements
• Enhance customer experience through automation, AI insights, and digital transformation initiatives
• Ensure that product management activities align with revenue and profitability targets
• Effectively communicate Mobile product strategies, updates, and performance metrics to executive leadership, stakeholders, and the broader organization
• Collaborate with monetization, sales and marketing teams to create go-to-market strategies and sales enablement materials
• Stay informed about industry regulations and compliance requirements relevant to B2B products and services
• Conduct trials based on customer requirements and develop products in collaboration with the entire technology organization
• Stay up to date with emerging technologies and industry trends to identify opportunities for innovation and product differentiation

Skills

AI/ML concepts

Data analytics

Cross-functional collaboration

APIs

Jira

Confluence

AI/ML systems

Education

Bachelor's degree

MS or MBA or specialization in Data Science, AI, or Analytics

Tools

APIs

Jira

Confluence

Job description

Optimum is seeking a Senior Product Manager, B2B Mobile Services, to define, develop and deliver AI-enabled mobile solutions within Optimum Mobile. You will own the lifecycle from concept to launch, aligning with strategic goals and driving AI/ML initiatives across product segments.

You will collaborate with engineering, sales, marketing and support to ensure market fit, define KPIs, and build robust business cases for new features and enhancements.