Senior B2B Mobile Product Manager (AI/ML)

Optimum Communications Inc.

Bethpage (NY)

On-site

USD 123,000 - 203,000

Full time

9 days ago

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Job summary

Optimum Communications Inc. in New York seeks a Senior Product Manager, B2B Mobile Services, to define and deliver new mobile solutions.

You will own the product lifecycle, build AI-enabled features, and drive cross-functional collaboration with engineering, sales, marketing, and support to ensure market fit. You will leverage analytics, AI/ML, and Generative AI to accelerate development, embed AI into product design, customer experiences, and operations, while tracking KPIs and ROI to maximize

Qualifications

Bachelor's degree; MS or MBA or specialization in Data Science, AI, or Analytics preferred
Five to seven years' experience successfully managing high profile cross-functional products for major Telecommunication company
Minimum five years' experience in a product management or 3 years specifically in mobile product management role
Solid understanding of mobile and digital technologies, APIs, cellular/5G, and Wi-Fi
Experience working with engineering and technical architecture, including AI/ML systems, APIs, and data platforms
Extensive experience with engineering, technical architecture and automation frameworks for B2B Connectivity solutions
Proven experience with technical product management and product development
P&L knowledge with a strong track record of growth and accomplishments/achievements
Proven ability to collaborate across organizations
Analytical thinker who uses data to drive decisions and balances both short- and long-term needs of customers
Robust understanding of consumer behavior and experience using different channels to engage
Knowledge of Jira and Confluence
Robust understanding of consumer behavior and experience using different channels to engage
Knowledge of Jira and Confluence

Responsibilities

Develop and refine the B2B Mobile roadmap, aligning it with the company's overall strategic goals
Develop end-to-end business cases for new features and enhancements, clearly articulating customer value, cost drivers, revenue impact, risk, and ROI
Define product vision, goals, and KPIs including AI-driven performance metrics, predictive insights, and automation targets
Draft, refine and maintain detailed product requirements documents (PRDs) and user stories in Jira for new and existing product features, ensuring complete traceability from epics through requirements and delivery
Drive a matrix organization, that partners with business-oriented product partners, as well as cross functional technical resources, including product managers, engineers, designers, and other relevant roles
Own the end-to-end product lifecycle-from concept and development to launch, scaling, and enhancement
Partner with cross-functional teams across engineering, sales, marketing, and support to ensure strong product-market fit
Define and execute an AI strategy across mobile products, including ML, predictive analytics, and Generative AI
Drive development and deployment of AI/ML models in collaboration with data science and engineering teams
Prioritize features, enhancements, and bug fixes based on market demand and customer feedback
Manage the entire product lifecycle, including product launch, maintenance, and eventual retirement or replacement
Work with agile teams as they perform feature of design, development, testing
Continuously monitor performance and customer satisfaction, making data-driven decisions for improvements
Enhance customer experience through automation, AI insights, and digital transformation initiatives
Ensure that product management activities align with revenue and profitability targets
Effectively communicate Mobile product strategies, updates, and performance metrics to executive leadership, stakeholders, and the broader organization
Collaborate with monetization, sales and marketing teams to create go-to-market strategies and sales enablement materials
Stay informed about industry regulations and compliance requirements relevant to B2B products and services
Conduct trials based on customer requirements and develop products in collaboration with the entire technology organization
Stay up to date with emerging technologies and industry trends to identify opportunities for innovation and product differentiation