Senior Azure & Microsoft 365 Cloud Engineer (Remote)

align46; Washington; Hybrid; USD 110,000 - 140,000; Full time

Job summary

Align is seeking a skilled and motivated L3 Cloud Services Engineer to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems.

This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure.

Qualifications

• 5-8+ years of experience in Windows-based systems administration and support.
• Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS.
• Hands-on experience managing and troubleshooting Office 365 and Azure AD.
• Experience with Azure AD Connect, hybrid environments, and access management.
• Proficiency with Exchange Online, including mail flow rules and retention policies.
• Working knowledge of Microsoft Cloud App Security, including alert response and configuration.
• Familiarity with endpoints management via Microsoft Intune and JAMF.
• Experience with multi-site Active Directory environments.

Responsibilities

• Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD).
• Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues.
• Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure.
• Administer Windows Server environments (2019/2022/2025).
• Deploy and manage Azure Virtual Desktop environments.
• Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations.
• Assist with onboarding activities including technical assessments and new client training.
• Ensure accurate and thorough documentation of systems, procedures, and policies.
• Address post-project support tickets escalated by Level 2 and Level 3 operations teams.
• Maintain infrastructure integrity through proactive maintenance and compliance efforts.
• Lead or assist with client disaster recovery tests and associated documentation.

Skills

Azure AD

Office 365

Azure

Windows Server

Azure Virtual Desktop

Intune

JAMF

Networking basics

Communication skills

Tools

Azure AD Connect

Exchange Online

Microsoft Intune

Azure Virtual Desktop

Job description

Align is seeking a skilled and motivated L3 Cloud Services Engineer to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems.

This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure.