Senior Cloud Services Engineer: Azure & Office 365 (Remote)

Align Communications; Salt Lake City (UT); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health coverage

HSA/FSA options

401(k) match up to 3%

ClassPass membership

Paid time off

Company holidays

Cellphone Reimbursement

Floating Holiday

Pre-tax commuter benefits

Wellness programs

Employee referral program

Job summary

Align Communications seeks an experienced L3 Cloud Services Engineer to join its Managed Services team. The role focuses on Office 365, Microsoft 365, and Azure administration with on-call rotation and a remote/hybrid work model for Utah and Arizona residents.

You will collaborate with IT Service Desk and Cloud teams, delivering VIP support, onboarding, and training while maintaining secure, compliant cloud environments.

Qualifications

• 5–8+ years of experience in Windows-based systems administration and support.
• Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS.
• Hands-on experience with Office 365 and Azure AD, including Exchange Online.

Responsibilities

• Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD).
• Act as Level 3 escalation for the IT Service Desk to resolve complex issues.
• Collaborate with Cloud Engineers and Architects to support cloud infrastructure.
• Deploy and manage Azure Virtual Desktop environments.
• Troubleshoot Azure MFA, Conditional Access policies, and Exchange Online configurations.
• Assist with onboarding activities including technical assessments and client training.
• Document systems, procedures, and policies thoroughly.
• Address post-project tickets escalated by Level 2 and 3 teams.
• Maintain infrastructure integrity through proactive maintenance and compliance.
• Lead or assist with client disaster recovery tests and documentation.

Skills

Windows Server

Active Directory

Group Policies

DNS

DHCP

IIS

Office 365

Azure AD

Azure AD Connect

Hybrid environments

Exchange Online

Microsoft Intune

JAMF

Azure MFA

Azure Virtual Desktop

Azure Storage

DFS

Networking basics (TCP/IP)

Tools

Azure AD

Job description

Align Communications seeks an experienced L3 Cloud Services Engineer to join its Managed Services team. The role focuses on Office 365, Microsoft 365, and Azure administration with on-call rotation and a remote/hybrid work model for Utah and Arizona residents.

You will collaborate with IT Service Desk and Cloud teams, delivering VIP support, onboarding, and training while maintaining secure, compliant cloud environments.