Senior AWS Connect & Telecomm Systems Admin (Remote)

TekSynap; Virginia (MN); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Life insurance

Short-term disability

Long-term disability

Paid vacation

Paid holidays

Job summary

TekSynap is seeking a Senior Systems Administrator to join our team. You will administer cloud-native infrastructure powering telecommunication systems, with a strong emphasis on AWS GovCloud services including Connect, EC2, and S3.

The role involves provisioning, monitoring, and patching Linux VMs, plus securing environments with IAM, VPCs, and encryption. You will contribute to CI/CD and DevSecOps, work in SAFe Agile ceremonies, and participate in on-call rotations to ensure 24/7 uptime for

Qualifications

• Active Secret Clearance required.
• 7+ years Linux system administration experience.
• 3+ years AWS cloud infrastructure experience, preferably GovCloud or similar secure environments.
• Deep understanding of Amazon Connect Customer/AWS Connect operations, call flow configuration, and Lex/Lambda integration.
• Experience working in SAFe Agile environments with JIRA and Confluence.

Responsibilities

• Administer and support cloud-native infrastructure powering telecommunication systems, with AWS GovCloud focus.
• Perform day-to-day Linux system administration tasks in AWS GovCloud (provisioning, configuring, monitoring, patching).
• Manage telephony workloads within AWS Connect ensuring high availability, security, and performance.
• Monitor performance with CloudWatch, CloudTrail, and Splunk; diagnose and resolve infra issues to maintain uptime.
• Implement system hardening, encryption, IAM roles, VPCs, security groups, MFA; ensure security standards.

Skills

Active Secret Clearance

Linux administration

AWS cloud experience

Tools

AWS GovCloud

AWS Connect

CloudWatch

CloudTrail

Splunk

Terraform

Ansible

CloudFormation

IAM

VPC

Job description

TekSynap is seeking a Senior Systems Administrator to join our team. You will administer cloud-native infrastructure powering telecommunication systems, with a strong emphasis on AWS GovCloud services including Connect, EC2, and S3.

The role involves provisioning, monitoring, and patching Linux VMs, plus securing environments with IAM, VPCs, and encryption. You will contribute to CI/CD and DevSecOps, work in SAFe Agile ceremonies, and participate in on-call rotations to ensure 24/7 uptime for